SpringHill Suites Dallas Arlington North

- Breakfast ended at 9am - One of the elevators was not operational and the one that was operational sounded like it was about to not be. Getting up and down took forever.

Very friendly staff!! Enjoyed our stay, just the rooms smelled a bit musty

Clean room, courteous staff, breakfast n/a, and limited parking.

They were work on the hotel but the overall service was good. Staff was friendly and lead in a lot of good directions, walking, before the Burno Mars concert.

N/a

We enjoyed our stay. Hotel was clean and rooms were perfect for our needs.

My room had missing light on side the bed and maintenance men woke us up with hammering and nailing in another room on the 2nd floor got locked out my room by the lil flap for door they say it do that from time to time had to take my phone cord and get to close at 11:00 pm no help but other than that the staff was very nice quite area close to all the attractions

It was good enough. Cleanish, quiteish

The stay was nice, friendly staff

the room

Shower pressure was barely any and zero hot water would be a stretch to say warm.

I the morning before check out we decided to let the kids swim, the pool was a murky color and not clean either.

Will stay again

We stayed for a weekend and first off the staff was very friendly no issues. However as soon as we walked into the lobby there was a really bad smell. The room was ok, the AC seemed to be leaking and the carpet around the AC was wet. The breakfast area is so small that there wasn’t enough space to sit.

I was looking for a nice place for our family to spend the night after a late stay in Arlington that met our expectations and price. We loved how helpful the attendant was and how clean and modern the lobby looked. Our room was clean and modern our beds were so comfy and the trundle bed I slept on was shockingly very comfortable. Loved our stay and will be staying here again.

Close to event, Rangers be baseball park by and Dallas Cowboys AT&T stadium

The hotel did not provide advance notification that they would only clean rooms every other day due to FIFA. Resultantly, they would not clean my room during the length of my stay (it would be cleaned on the day I was scheduled to check-out). Additionally, towels must be retrieved by guests from the front desk. Finally, I was originally given keys to a room which was occupied by other guests. When I attempted to enter the room, I noticed it appeared to be occupied (I saw fhe guest's belongings, unmade beds, and the TV was on). I returned to front desk, reported what happened, and requested another room. The employee returned to the room with me and confirmed it occupied by another guest. I didn't learn of the housekeeping rules until the next day (after reporting my room wasn't cleaned and requesting both cleaning and additional towels). Service and advance notifications at this location is subpar for a Marriott brand! They refused to issue a credit or refund. My advice: skip the frustration and patronize a full service customer-centric establishment.

Great service

Good

Clean great staff