Sheraton Arlington Hotel

So sad that they are tearing it down!!!

Hotel was being dismantled and sold off around us. Maybe of the amenities were unavailable, exercise room has been emptied of equipment, bar had extremely limited supply of drinks/wine, rooms on our floor had been stripped of doorknobs. I had concerns that these unlocked vacant rooms could be occupied by unauthorized people. Two right next door to us. This hotel should have waited until all reservations were finished before preparing for demolition. It was an extremely unsettling experience and there was no warning. Website advertised a newly remodeled modern hotel. Very disappointing and we paid way too much for this experience.

The hotel was dirty, run down and under staffed. Breakfast tray remained in the hallway for 3 days. The restaurant closed 3 hours earlier than stated on the marquee. Overpaid for sub par accomodations.

Great location. Not a bad walk to stadium. Lost a coat but never got it back :/

Staff not helpful, understand that it’s closing busy should have not scheduled to be a Passion Conference participant. Room service was late and cold. We had to be at the Conway a certain time. The food was left outside the room for two days. Was told the kitchen would stay open until 11. They were always closed as well as the bar

The room was in great shape and the staff was very helpful. We came into town for a show and they pointed out the best way to get there. We also needed some extra toiletries and they got them straight to us.

They turned off keys well before check out- locking us out of the room, separating me from my youth son, my purse, phone- everything. Called front desk and had to go downstairs for a new key, then back up and that key didn’t work. Had to go back to the desk again and finally a manager was going to walk up with me, but a housekeeper had let my son in the room. This caused us to miss our flight and be stranded 1,000 miles away from home because we missed our uber. I am a bonvoy member- not happy about this. Accidents happen but their service level was poor.

Clean room , staff, silent auction.

I had an amazing stay from start to finish. The day was truly wonderful and the service made it even better. Jo at the front desk went above and beyond - She did an outstanding job checking me in and out and made sure I had everything I needed. Her professionalism, kindness and attention to detail really stood out. I couldn't have asked for a better experience and would absolutely stay here again.

Very disappointed with our stay. Our first room was unclean—hair in the shower, a dirty sink, and hair on the notepad (for reference, I have locs and my partner is bald). We had to switch rooms, which made us late for a graduation. The second room had no washcloths and the bathtub was peeling. Extremely unimpressed, especially for nearly $700 for two nights. We won’t be returning.

Property is nice and rooms are great. Food is awful - breakfast, and dinner.

Jo at the front desk was awesome! So cheerful and helpful! The breakfast was delicious and the waitstaff and omelette chef were so welcoming on our early morning. Very attentive.

Tv did not work

Everything was great. Thank you for making the stay easy.

Nice clean room great bar and food and close to the AT& T Stadium

Will definitely stay next year

You can walk to the Cowboys game.

Great location staff was nice . Great family friendly atmosphere

The cleaning crew woke us up at 7 AM and the heat wasn’t working and we freeze all night

Shower was small But hot tub was awesome