Quality Inn Auburn Campus Area I-85

breakfast was not good to enjoy

The establishment didn't appear well maintain and I saw 2 roaches in my room. The breakfast was bad and made both of us sick. Will not be staying there again.

Other wise great

DO NOT BOOK THIS HOTEL! Outdated, dirty, staff not knowledgeable. Save yourself a headache and go elsewhere. The rooms smell you don’t want to use the shower or sit on the toilet. Didn’t want to sleep in the bed but it was extremely late at night and we had to move my sister into her dorm the next morning but that was the most uncomfortable hotel stay I’ve ever had. I truly don’t know how they are still open.

The carpet in the hallways was dirty. The floors were uneven as if the boards under them were pieced together. The absolute worst part was how dirty the rooms were. I got there and immediately left. They would not refund my money. I suggest you not even water your time. The picturesare nothing like what you will find.

The room had cockroaches and the tub handle had mold on it, the towels had black stains also the toilet felt like it was about to brake and was so noisy that didn’t let us sleep also for the ac it was way to loud. We went to see the pool to get in and it was green with mold and bugs in it with people’s dirty clothes hanging on the fence with a shopping cart thrown in the pool as-well.

A nice property

The staff were helpful when my reservation was messed up.

Bathroom was in poor condition. Ceiling was falling down and vent was missing and dirt and dust hanging from it. Mold was in shower.

The staff wasn't friendly

We saw 5 roaches within 3 minutes of opening our door.

The employees were nice They advertised a pool but when we arrived it was filthy was unable to get in and it wasn’t clean up to my standards walls dirty shower curtain dirty

Good location, friendly staff.

Quiet spot,& clean

Staff were friendly and the room was clean. It had a musty smell, though. The toilet took a long time to flush and the tub had a drip. The WiFi was tough to access, especially to watch the TV-I couldn’t get it to work. Wouldn’t stay again.

Very limited parking. Helpful staff. Not at all impressed with the room. Toilet didn't flush right. Not sure room was sanitized. One bed had been partially unsafe and the other looked like someone had laid against the pillows. They offered to change rooms, but it was late and I was exhausted after trying to park out moving van (chose this place because it said it had truck parking, nope). I asked for clean sheets, we covered the beds and slept for a few hours before getting back in the road.

The hotel has no elevators, and the hallway carpet was visibly dirty. Our first room had an unpleasant odor. The front desk kindly moved us to another room, and offered us cleaning supplies to clean it ourselves. After driving hours through a Tropical Storm with six hours of travel ahead, and it was the middle of the night, so we stayed. The second room had stained bedding, hair in the bathtub, and a rusted toilet. We stripped the bed and used our own blankets, and I cleaned the bathtub myself. The sink, counter, and towels appeared clean. A few hours later, my daughters and I woke up congested. We suspected the air conditioner or the odor, which smelled like mold or mildew, may have been the cause. Within a few days of returning home, we all developed colds, and I now have a respiratory infection. While I cannot say the hotel caused our illnesses, the conditions were concerning. I chose this hotel because it was reasonably priced, so I was not expecting luxury. However, I did expect clean, sanitary accommodations. Because of the condition of our room, I didn't feel comfortable eating the complimentary breakfast other than a yogurt. I encourage management to replace the hallway carpet, ensure ALL bedding is cleaned between guests, and inspect the property for any mold or mildew issues. Investing in cleanliness is less costly than potential health complaints or liability.

Needs updated

How close it was to where I was traveling for work. Very dirty. Bathroom door was rotten and broken on the bottom. The air return was hanging from the ceiling. Missing paint on the walls.

Live cockroaches in room adults and babies when I told the clerk on the checkout the first thing he said was bed bugs?? That was a a bit concerning. The pool was black and not operational. I mean one of their amenities was the pool!