Members-only rates
2.1 / 5 OK

The Cayuga Inn at the Finger Lakes

The Cayuga Inn at the Finger Lakes
The Cayuga Inn at the Finger Lakes – Auburn, NY
The Cayuga Inn at the Finger Lakes – Auburn, NY
Check in 3:00 PM
Check out 11:00 AM

About The Cayuga Inn at the Finger Lakes

Comfortable Accommodations The Cayuga Inn at the Finger Lakes in Auburn offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a tea and coffee maker, refrigerator, work desk, and TV. Relaxing Facilities Guests can unwind in the hot tub or enjoy the spa bath. The hotel features a 24-hour front desk and free on-site private parking. Convenient Location Located 1.7 mi from Harriet Tubman Home and 33 mi from Ithaca Tompkins Regional Airport, the hotel is near attractions such as Carrier Dome (25 mi) and Women's Rights National Historical Park (16 mi). Guest Favorites Guests appreciate the bed comfort and continental breakfast.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

2.1 / 5
OK 116 reviews
  • Engine customer Aug 2026

    The room was dirty. Cockroaches everywhere and stinks so bad. Staff looked high. Book any other hotel you can because this experience was TERRIBLE!!!

  • Engine customer Aug 2026

    “Do not stay here. We were given a filthy room; my employee developed bites consistent with bed bugs. The first night he slept in the car because no one answered. We reported it immediately. Instead of fixing it, they blamed us and took our room away. That is a health hazard and gross mismanagement. Protect your health and your money— stay away “Do not stay here. We were given a filthy room; my employee developed bites consistent with bed bugs. The first night he slept in the car because no one answered. We reported it immediately. Instead of fixing it, they blamed us and took our room away. That is a health hazard and gross mismanagement. Protect your health and your money— stay away

  • Engine customer Aug 2026

    Hotel looked nothing like photos that were posted. Opened door to room, turned around and walked out.

  • Engine customer Aug 2026

    Nice manager

  • Engine customer Aug 2026

    Very dirty and run down. Staff was helpful.

  • Engine customer Aug 2026

    Room is in terrible disrepair. The review I read about rusted to holder and mold on the wall and ceiling in the shower? Dead on point. After already changing rooms the front desk guy did at least come wash our tub of all the left over hair but overall it was just really bad .

  • Engine customer Aug 2026

    The room was dirty, long black hair in the tub,I have short white hair. The window was not clean, half of it was dirty. Other people staying there were loud at all hours. Loud barking dogs. I could go on & on but what difference would it make? I would NOT recommend this place to my worst enemy.

  • Engine customer Aug 2026

    We checked in at 4 p.m. after attending an event and only stayed long enough to sleep for a few hours. Although checkout wasn’t until 11 a.m., I was ready to leave by 7 a.m. Unfortunately, I would not stay here again.

  • Engine customer Aug 2026

    We didn't even get to the front door of the"lobby" and were leary. Gave it a shot anyway. The carpeted stairs going to the second floor were stained and smelled like urine. We went inside the room and the bedding had cigarette burns in it. There was hair in the sink and a dead cockroach stuck to the wall. We immediately turned around and left. Do not book here, ever! 1 month later and we are still grossing out from just walking in the front door. Seriously, run far away from this place!

  • Engine customer Aug 2026

    Very outdated. The hot water in the shower was all messed up. Pictures do not look like how it shows. A lot of low income hanging around outside and in the lobby. NOT WORTH WHAT WE PAYED FOR 1 night

  • Engine customer Aug 2026

    You really do not want me to write a review...it was bad...

  • Engine customer Aug 2026

    Room was dirty still. Black mold in the bathroom shower area. The toilet paper holder was rusted. Room floor was nasty. Also the bathroom door was dirty as well. The room was out dated. Crack window as well. The only good thing was the ac work and no bugs. Breakfast was a total joke. Frozen waffles and white bread and one type of cereal. Coffee was also bad. The room should have be $25 instead of $90. Would never go back.apps the picture online are a lie and the the same place.

  • Engine customer Aug 2026

    It was so bad I payed online went and check into room and looked at our room walked out immediately! I didn’t even care about my money back I just beat feet out of there!

  • Engine customer Aug 2026

    Although the front desk was a nice man….the property is very outdated and dirty. The bedroom sheets had hair on them and the tub was filthy. Also a roach crawled across the wall. We did not even feel comfortable using the bathroom to shower or eat there.

  • Engine customer Aug 2026

    Room was filthy. Hair all over the bathroom. Linens were very stained. Ended up not even staying. Worst money spent. We get a room in auburn maybe once a month so we can hang out in town drink and no one worry about driving. Uber from my house is more than just getting the room normally. But this time wasn’t worth it. We thought we would try new spot. Biggest regrets on that.

  • Engine customer Aug 2026

    From the moment I pulled into the parking lot, it was clear this hotel was not being maintained to an acceptable standard. There were multiple individuals loitering outside who appeared to be engaging in suspicious activity, making me feel uncomfortable and unsafe. The unpleasant odor began in the lobby during check-in and became even worse throughout the property. The hallways smelled strongly of urine and feces, to the point that it burned my eyes and irritated my throat. When I entered my room, it was dirty, poorly maintained, and filled with the same overpowering odor. The bathroom door was locked, leaving me with no access to the bathroom. Within minutes, I began developing what appeared to be bug bites or a rash. After spending less than 10 minutes in the room, I returned to the front desk and explained that I could not stay due to the conditions. Instead of showing concern, I was met with, “Are you serious?” As I was leaving, a man in the hallway yelled at me to give him a charger, further reinforcing my safety concerns. I immediately returned my room key and left without staying overnight. I am disputing the charges because the room was unsafe and unsanitary. I cannot recommend this property.

  • Engine customer Aug 2026

    La chambre sentait mauvais et était sale. Étrangement, les draps du lit étaient propres, mais pas le dessus de lit….

  • Engine customer Aug 2026

    Breakfast area was very small with only 1 table. Did not stay for breakfast. Rug in room was filthy. Had to wash my feet after walking on the rug and that was after I took a shower. Washcloth came back gray. I did take a photo of washcloth. For some reason my computer won't import my photo from my phone. TV was plugged into a dead outlet. Had to relocate TV plug to get TV to work. Bed was comfy and A/C worked well. Bathroom had an underlying scent of urine.

  • Engine customer Jul 2026

    Bed bugs…. Stink to high heaven…. The floors are disgusting, soap scum in the tub.

  • Engine customer Jul 2026

    It's an old Days Inn that hasn't had any updating. The AC worked and bathroom and beds where clean. Stayed there because the price was reasonable and the condition appeared better in the pictures. It needs a lot of updating.

Frequently asked questions about The Cayuga Inn at the Finger Lakes

Does The Cayuga Inn at the Finger Lakes have free Wi-Fi?
Yes, The Cayuga Inn at the Finger Lakes offers free Wi-Fi for all guests.
Does The Cayuga Inn at the Finger Lakes offer parking?
Yes, The Cayuga Inn at the Finger Lakes offers free parking on-site.
Does The Cayuga Inn at the Finger Lakes have meeting spaces, conference centers, or conference rooms?
Yes. The Cayuga Inn at the Finger Lakes offers meeting spaces for business and group use.
Does The Cayuga Inn at the Finger Lakes have a fitness center?
Yes, The Cayuga Inn at the Finger Lakes features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is The Cayuga Inn at the Finger Lakes located, and how walkable is the area?
The Cayuga Inn at the Finger Lakes is located at 37 William St, Auburn, NY 13021. With a Walk Score of 84, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

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