Country Inn & Suites by Radisson, Augusta at I-20, GA

The reception needs to work on their people skills.

location The carpets were nasty - stained and moldy. We checked into room and it was unbearably moldy. We tried to get out if reservation but they wouldn’t allow. We were put into another room and our feet were literally sticking to the floor.

Clean room, Accessible parking

The room was clean and spacious with a comfortable bed. The staff was very friendly and helpful.

Exceptional

Exceptional

The front desk checked us in and when we got to the room it wasn't ready. The beds were z n hb one hadn't been made. Housekeeping was notified and the came and finished it while we waited in the hallway. It wasn't really a big deal and they worked quickly to finish it. The young lady at the front desk was not at all friendly. I asked for the address of the hotel to arrange an Uber and she told me tio Google it!! The room was nice and I loved the fridge with a separate freezer. The beds were vomfortable and lot's of pollows! It had more amenities than I expected, but what do you do with a cooktop with no pans or utensils?

The location was convenient The staff

The room was clean and the staff was excellent. I did have to worry about eating breakfast around homeless individuals as well as what might have been some people from nearby hotels.

I had a non pleasant experience the secondary. The lady who signed me in upon arrival. The next day there 2 other people beside myself trying to get our key card renewed . Someone I believe was a manager went to find her. She came to the desk and snapped at us saying I was on lunch I had 10 minutes left don't you see the sign and snatched the sign. We said I'm sorry we did not see the sign. She was very rude to us . Someone over her went and got her , not us. The rest of my stay was great

Room was beautiful and clean. Comfy bed. Great breakfast. My only complaints are the volume on the tv remote didn't work. I could turn it up but not down. And I couldn't get the hot water to work in the shower

It was nice will come back again

Exceptional

Exceptional

The front desk was great 👍

They have good customer service? And there immediate assistance is excellent. I enjoyed my stay.

Superb

Very good

Was nice stay. We had our water off and needed a place and it was convenient and right across the street. My husband went out to smoke and a man(possible homeless) approached him in the hallway on the second floor and asked if he had a room. Then in turn asked if he could use his name for a room. That distrusted my husband and I very much.

My husband went out to smoke and a man(possible homeless) approached him in the hallway on the second floor and asked if he had a room. Then in turn asked if he could use his name for a room. That distrusted my husband and I very much.