Red Roof Inn Augusta - Washington Road

Nothing to drink except coffee, vending machines out of service

The room was clean overall but there was no coffee maker. Also the breakfast had very few choices.

Realmente había un liqueo en la ducha desde el techo. El desayuno creo que lo removían demasiado temprano incluso antes de terminarse o de la hora que indicaban.

The staff was not friendly at all. Made me wait 10 minutes to check in with the next staff because it was near the end of her shift. The room was disgusting. Stains on bedspread, on the shower curtain, and the mirrors had fingerprints on them. I refused to stay and requested a refund.

Good

For the place supposed to have had an upgrade the hotel door would not close the bed and the bedframe does not fit one another a twin bed mattress and a full frame and it’s made out of iron and you hit yourself on the iron as you’re trying to get in and out of the bed because the mattress does not fit the base part of the bed wasn’t all that clean and I was tired never again stay there Nothing playing the place was supposed to be updated not

The first room had a odor, the bathroom floor had water all over, the furniture was peeling, and red stains on the comforter.

I liked that they were able to give me a different room due to the first one was not to my liking. The first room had a odor, the bathroom floor had water all over, the furniture was peeling, and red stains on the comforter.

It was nice from outside It was hard to find

Quietness

There was no remote to the TV, the phone didn't work, there was no iron...

Exceptional

Everything was good

Great Everything was good

The bathroom still not 100% for disabled person

The staff was great The bathroom still not 100% for disabled person

Disappointing

Observations from my recent stop at the Washington Road Red Roof Inn. It should be noted that the staff was friendly, but the overall experience was far from meeting basic expectations. 1. The Management Apathy: It’s clear the management is doing the absolute bare minimum just to keep the lights on. The property feels less like a hotel and more like a collection of rooms being held together by hope and neglect, targeting unsuspecting travelers who just need a quick place to wash up and collapse for an hour or two. 2. Biological Relics: The "semi-updated" room hides a disgusting secret: a used toothbrush wedged behind the shower head base plate. This isn’t a cleaning oversight; it’s a total failure of basic hygiene. If they can’t be bothered to remove DNA from previous guests, don't expect the sink to be scrubbed—because mine certainly wasn't. 3. The Hospitality Hostility: Despite an almost empty parking lot, getting a second room key felt like an imposition. Management seems to have a policy of stinginess, flatly refusing a simple extra pillow even when the hotel was at low occupancy. They aren't interested in your comfort; they just want your credit card on file. 4. Broken Promises & Stale Food: The "breakfast" was a joke. The juice machine was broken, the waffle maker was a decorative prop, and the coffee was watery, decaffeinated swill. If you’re lucky enough to find cereal, expect the Frosted Flakes to be stale. Avoid

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Exceptional