Super 8 by Wyndham Augusta/Ft Eisenhower Area

Bad

Bad

Exceptional

Exceptional

Exceptional

Nothing , there’s dust in tha hall way it made mi allergies flare up. Was not clean enough for me. Nun

Exceptional

Superb

Everything Nothing

Nothing

Exceptional

Awesome and love the new look and design People in the stairwell

People in the stairwell

Good

The front desk clerk (female) tried to make up for the disaster of the premises as best she could. The room was supposed to be 2 queen beds but we're 2 small doubles. The sheets were the only thing clean. The refrigerator didn't work, the microwave didn't work, at first the TV didn't work but the manager fixed it. There was no working ice machines, the snack machines needed quarters only and had barely anything in them. Then the breakfast was supposed to have bananas, apples and oranges along with chocolate chip and blueberry muffins and coffee. The apples were wrinkly, the 2 tangerines were very old and bruised and there were no bananas or blueberry muffins and there was still over an hour and a half before the breakfast time was over. They are partially remodeling the hotel but most of it is a disaster. There's mold in some of the rooms. They don't tell you any of this when you're booking your room. And even though they don't have much of anything working or items available they're still charging full price, it's ridiculous! I appreciate that they're trying to make it better, but you have nothing that's advertised for use available or working properly! You should inform the customer of the state of the facility before hand or offer a large discount appropriate to the mess. Or better yet, shut it down until you can get the rooms actually ready for a customer. All the items needed for the remodeling are sitting in piles all around the hotel which is unsafe and even blocking the parking lots. The health department should be called in because of the mold and the filthy rooms. The floors and tub were very dirty with long strands of hair spread on both of them. I tried to talk to the (next mornings clerk) but he acted like he couldn't speak English and just made up excuses. I believe that they know exactly what they are doing and don't care whether the customer is happy or not.

Pleasant

Part of the motel had been renovated, but not much. There was no elevator for a 3-floor motel. The breakfast was a joke with food worse than what you could buy in a vending machine at a roadside rest area. The price of $213/night was crazy for the condition of this place; it was just the owner gouging customers because it was the week of the Masters golf tournament.

It’s a very basic hotel. The room was clean and OK and the staff was very nice.

Very disappointing stay. The hotel is outdated, smelled heavily of smoke, and looked poorly maintained. They say renovations are happening, but it wasn’t noticeable. I would not recommend booking here.

Ok