Super 8 by Wyndham Augusta/Ft Eisenhower Area

Everything Nothing

Awesome and love the new look and design People in the stairwell

The front desk clerk (female) tried to make up for the disaster of the premises as best she could. The room was supposed to be 2 queen beds but we're 2 small doubles. The sheets were the only thing clean. The refrigerator didn't work, the microwave didn't work, at first the TV didn't work but the manager fixed it. There was no working ice machines, the snack machines needed quarters only and had barely anything in them. Then the breakfast was supposed to have bananas, apples and oranges along with chocolate chip and blueberry muffins and coffee. The apples were wrinkly, the 2 tangerines were very old and bruised and there were no bananas or blueberry muffins and there was still over an hour and a half before the breakfast time was over. They are partially remodeling the hotel but most of it is a disaster. There's mold in some of the rooms. They don't tell you any of this when you're booking your room. And even though they don't have much of anything working or items available they're still charging full price, it's ridiculous! I appreciate that they're trying to make it better, but you have nothing that's advertised for use available or working properly! You should inform the customer of the state of the facility before hand or offer a large discount appropriate to the mess. Or better yet, shut it down until you can get the rooms actually ready for a customer. All the items needed for the remodeling are sitting in piles all around the hotel which is unsafe and even blocking the parking lots. The health department should be called in because of the mold and the filthy rooms. The floors and tub were very dirty with long strands of hair spread on both of them. I tried to talk to the (next mornings clerk) but he acted like he couldn't speak English and just made up excuses. I believe that they know exactly what they are doing and don't care whether the customer is happy or not.

Part of the motel had been renovated, but not much. There was no elevator for a 3-floor motel. The breakfast was a joke with food worse than what you could buy in a vending machine at a roadside rest area. The price of $213/night was crazy for the condition of this place; it was just the owner gouging customers because it was the week of the Masters golf tournament.

Newly refurbished. Big improvement. New rugs, paint, bathroom. Not complete for whole facility yet but we were in one of the new rooms and appreciated the improvement. No soap at the bathroom sink. No shelf in the shower. Poor breakfast.

It’s a very basic hotel. The room was clean and OK and the staff was very nice.

The bed was comfortable thats it not work almost 100 a night tbh I didn’t like nothing about the property the bed was comfortable but the tv didn’t work lamps shades was on the floor the bathroom was clean just. Problem the AC really didn’t get the room cold

Very disappointing stay. The hotel is outdated, smelled heavily of smoke, and looked poorly maintained. They say renovations are happening, but it wasn’t noticeable. I would not recommend booking here.

N/A The sheets were dirty I found cigarettes on the floor the refrigerator did not work and was unclean, the microwave was not working either .. the tv keep chipping out

I did not like the property It is run down, ragedy, towels dirty. Bathroom and room scary. No remote! Just overall bad experience. Very ugly place! Yuck!

The room was clean. The employees were very friendly and helpful. The beds were comfortable. We felt safe. I just feel it needs updated.

Nothing Advertised breakfast which was a package muffin and an orange. Room smelled like mold and weed. People were loud and fighting all night.

The location They said breakfast and only had muffins, bananas and oranges with coffee. Room was a room that may have not been in use. Had to pay for extra time for a whole night. Booking should be rated for rooms you allowed to be used.

N/A I was charged for a reservation that I did not stay at. There was miscommunication between Booking.com and the property. I requested and was approved for stay at a specific time and date by the property, and when I arrived, I was denied for my stay. In no way was this at fault to me and I did not get a refund. I paid for a reservation and was turned around. I provided proof of confirmation and screenshots of the withdrawal of my funds.

The breakfast was great! Hot, no matter what time you come down during breakfast hours. I didn't like the fact that I asked housekeeping early at breakfast to replace towels that I sat outside my doors and when I returned there were no towels, yet front desk kept telling me they had been replaced already as if I was lying. After coming back to the desk a 3rd time, they finally gave me more towels.

Ok

Cost was the biggest thing versus the other hotels around Fort Gordon. I think the cost was good. Attention to detail. No place to put your soap in the shower. Clean up around the dumpster in the back. Small things do mean something. Replace the bad area of carpet at the bad door.

Nothing All of the bugs it smell like cigarettes and weed loud noises all night waste of money want never go back again