Hampton Inn & Suites Chicago/Aurora
About Hampton Inn & Suites Chicago/Aurora
Hampton Inn & Suites Chicago/Aurora is located in Aurora, 7.2 miles from Batavia Depot Museum and 19 miles from Dupage County Historical Museum. This 3-star hotel offers a 24-hour front desk and a business center. The hotel features an indoor pool, fitness center and a shared lounge. Guest rooms in the hotel are equipped with a TV and free toiletries. Graue Mill and Museum is 26 miles from Hampton Inn & Suites Chicago/Aurora, while Joliet Area Historical Museum is 28 miles away. Chicago O'Hare International Airport is 34 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Good
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Customer Service was Superb..
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Rico at the front desk was so amazing and accommodating! We had a really good stay! The facility was nice & clean. The pool was very clean and spacious. We will definitely be coming back
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Good location The breakfast service and restocking could improve. For three days stay there were always something missing in the breakfast.
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The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the room can get quite warm in the middle of the night when you aren't moving. More concerning, however, was that at 3:00 AM, the AC stopped cooling, began blowing stale air, and started emitting a distinct burning smell. Because we had a very long drive the next day and were placed at the very end of a long hallway (making us wonder if this room is rarely used), we chose to just turn the system off and try to sleep rather than deal with a room change or maintenance person at that hour. We love the team here, but the AC units definitely need a maintenance check.
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Clean, efficient, close to everything!
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Clean Excellent Staff Great breakfast A little spendy
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Breakfast was plentiful , with Good options.
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Called 2 hours after checking out of the hotel, and asked a staff member to retrieve my childs retainer they forgot. Front desk would do nothing but "make a note" for housekeeping. It was sitting in a paper bowl right next to the sink, out in the open. Not covered, not hidden, simple task. Housekeeping just threw it away. Now its costing me $500 to replace them. Yes my ADHD child didn't do as they were told, and that falls on us. But the lack of any proper assistance by the staff is unexcusable. Hilton customer service has been a joke.
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Exceptional
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Clean rooms, staff very nice
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Very good
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Superb
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Friendly staff and decent updated A little style
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Everything was great except that the hot top was filthy. Literally black scum floating on top of a foam layer across the water surface. Totally disgusting!
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Extremely dissatisfied staff can't be bothered to enforce their own policies.
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I stay here when I’m in the area. 5years in a row without a single issue. Great restaurants in the area !
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The place was clean. No complaints other than wishing hotels would off non dairy milk with their breakfast
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Exceptional
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Clean room, clean linen very nice staff. Breakfast was ok, sausage gravy was a little watery and sausage patties were overcooked. But very clean and staff was very nice and helpful. We will be back
