Hampton Inn Baltimore Bayview Campus

Staff was very helpful

The hotel was very clean. The breakfast was ok. The items were not checked frequently for being hot and replenished. The staff was very helpful when asked for assistance even at breakfast. I would definitely stay again. We plan to come back in September. It was a convenient location to get to the Harbor area. The parking was convenient and free.

Very clean very professional

The room was clean and the staff was wonderful. The breakfast was delicious.

Great

The rooms were very clean and all the staff was very helpful and friendly the breakfast was good I’ll stay there again on my trip to Baltimore!!

Breakfast was good, beds were comfortable, I was very happy there. We just stayed one night but I will be staying there again in the fall. They let us bring our dogs which we appreciate.

No regular coffee in our room and no coffee at 7am in the lobby.

The lack of housekeeping created an increasingly unpleasant situation. My trash cans became overflowing, and I had to leave dirty towels outside my door just to keep the room somewhat clean and manageable. To make matters worse, I was given a full-size bottle of shampoo, but it was intended to be installed in the shower dispenser and required a special tool or key that I did not have access to. Instead of a simple replacement, I was left with a product that I couldn't properly use. After asking multiple times and still receiving no service, I eventually gave up and put the "Do Not Disturb" sign on my door. Considering the price of the hotel, its location away from downtown, and the poor level of service, I was extremely disappointed. Basic housekeeping and amenities should not require repeated requests and never be received. Overall, the experience fell well below expectations, and I would not stay here again.

Breakfast can be better

Cleanliness, staff, food Nothing

Convenient location. Always clean. Staff very friendly ! N/A

The room was very clean. The pillows were amazing. The only issue is the bed is hard as a rock.

Great breakfast

The best part about the stay here is how calm it is and how accommodating and friendly the staff is. The breakfast for one of the two days we stayed was outstanding, the other day was what you would expect but they do everything they can to be helpful.

The staff was very friendly and accommodating. The included breakfast offered a solid variety during our stay. The room was clean and well equipped, and we were given a quiet, secluded room just was we asked. LOVED that they offered free onsite parking. The only drawback was the location, which was in a neighborhood that would have been fine had I not been traveling alone with my child.

Betty is amazing!! Rooms are spacious.

The room had a dirty toliet, stained blanket, and inch thick of dust on the shelves in the breakfast area had an inch thick of dust. If they can't even clean this area it shows how dirty everything else is.

The room was clean although the tub could’ve been more clean but the staff was very accommodating and the breakfast was amazing.

Breakfast options were great