Tru By Hilton Baton Rouge I-10 East

Friendly staff. AMAZING breakfast. Beds are super comfy. N/a

The bed and pillows were very comfortable. NA

I would not stay again or would I recommend staying at a Tru by Hilton property.

Great service from day one to checkout. Staff were pleasant, helpful and beyond welcoming. Thanks for hosting a great place for my family for this weekend.

Everything was nice. Myesha was our host upon arrival, and she was extremely nice and accommodated us well. Definitely love staying at Tru.

They had a group of kids staying the night. All night long there was noise. At 11 PM I complained about the noise and they gave me a different room. The new room was worse with the noise from the surrounding rooms. At 12 AM complained again and I was told the area where my original room was quited down. Transferred me back to old room, could not transfer my key card, which if I left the room I would need the manager to re-enter. Noise continued near me until 2 AM and started back in at 6 AM. Complained at check out and they did nothing but say sorry. Absolutely horrible customer service.

It was close to where I needed to be, and I enjoyed the little bag with water and a snack. The walls are SO thin that we didn’t sleep due to our neighbors (teenagers) being so loud all night. We called the front desk about the noise, but nothing was done.

We loved the room and the staff. We also loved the look of the entire hotel in and out.

Clean hotel Size of the room

Staff was very friendly and pleasant. The hotel was in a very convenient location near restaurants, shopping, and close access to the major interstate. The room was clean and spacious! N/A

I also noticed an additional $20 charge on my card that wasn’t explained. I paid the $75 pet fee, and don’t believe I should’ve been charged that. I meant to ask the front desk, but I was in a rush.

I love this hotel. Everything was good.

Clean, comfortable, value Location.

Morning she is great.

Very well decorated and designed

The bath tub needs re painting

Very clean. Good location. Pleasant staff. At breakfast they have a pancake maker. It has never worked. This is our 2nd time and still not working. It wasn’t working a month ago, it’s time to get it fixed!

The property was cleans the staff was very welcoming