Four Points by Sheraton Bellingham Hotel & Conference Center

I was disappointed, especially for the cost, by the amenities provided in the room. We were a party of 2 adults, 2 children. The room had 2 sets of towels, 2 paper cups total (none in the bathroom), 2 single coffee pods, 1 herbal teabag, 1 regular teabag, 2 sugar and 2 creamer packets (plenty of fake sugar packets, though), no plastic utensils of any sort (guess we were to stir our limited sugar and creamer with our fingers), none of the little bars of soap in the bathroom to wash one’s face or a child’s face. We ended up going to the lobby to request extras of things several times. The large tv was attached to the wall rather low and stuck out enough from the wall that, after hitting my head on it once, I moved cautiously in that limited space. Definitely a hazard for child heights. Breakfast is not included in the expense of the room. But the staff was friendly and provided our requests. The beds were comfortable. The pool was much appreciated and they do provide towels in the pool area, as well as tables and chairs.

Beautiful pool!

They double charged me and are being difficult about refunding me

The staff that checked us in acted like it was the busiest time and really there were only 2 people ahead of us and our rooms were not ready til 5pm.he kept saying he just came back from a 4 days off. He seemed overwhelmed.

Our only strong compliant was the condition of the pool. The was quite a bit of algae so we did not use it

Great

My wife, toddler, and I had a great few nights here! One staff member in particular, John, went above and beyond in making sure we were comfortable and taken care of. In terms of the experience, it was clean, nice, quiet, and close to where we wanted to be. Would definitely stay again.

Good and reasonable price.

Nice entrance area good location Room smelled like sewage. Was told no other room options. Air conditioner did not work.

I have stayed at hotel at various times and ownership for over 40 years. I like location. I would replace entire reception crew. No phone, no remote control in room. Used cell phone to call hotel. Rooms are extremely extremely, extremely extremely NOISEY!

Unfortunately, we had a terrible room with no window and a sliding door leading out to the indoor pool plaza. We did not ask to be switched due to the fact that we didn't plan to spend much time in the room. However, without proper ventilation the bathroom smelled like mildew each morning and the room was too warm even with the thermostat turned way down on cool. I mentioned the problem to the check out staff and her response was "thank you for letting us know and we will inform housekeeping." She did not offer any apology or compensation for our discomfort. Overall the desk staff seemed young and inexperienced. The rest of the hotel was nice and my mother enjoyed meeting a friend at the restaurant. I think we just got a bad room.

Hot tub was down. No fan in the fitness centre was super hot. The day of check out, I’m very glad I had my deadbolt on because housekeeping didn’t even bother to knock just tried over and over to open the door before I had even showered. About 9am.. I was to checkout at 12pm. Again, 11:45 she tried to walk in as we were about to walk out, I then barked at her that this is the third time with them. I had not checked out ! Read your check out lists.. follow peoples wishes if they’re paying to stay at your hotel, I don’t think fresh sheets and respecting someone’s morning is too difficult. Also maybe notify the hot tub is down. I’ve stayed alot of places I wasn’t very impressed at all. Would’ve rather had a stay at the best western.

This property has been a hotel to depend on over the years. It is sad to see it

Very good

I’d totally stay here again.

Stay was nice !

This was such a nice place with so much space for our gear. My husband and I had just returned from a backpacking trip and had so much gear with us. Usually we feel really cramped in hotels, but these rooms had an armoire that was so spacious and accommodating. The beds were perfectly medium firm with wonderful pillows. And finally hotels are getting wise about allowing guests to stream from the room television. Wonderfully nice and helpful staff. Just so kind and generous. Actually staying at this place made my husband and I want to come visit the city again. It was that perfect.

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Very disappointed.

Staff, food and amenities are great. Room is always clean.