Hampton Inn Belton/Kansas City area

When we went to check in there was no staff number at the desk. We waited nearly 20 minutes for someone to appear. The hotel is under a massive renovation which is great but there is crappling everywhere. The room was nice. It was a great place to catch some sleep before hitting the road again

I wish we had been told the hotel was being remodeled

To be honest, it was just starting major renovations. What irked me the most was that I had planned on staying on my way back as well. I got an email that the property cancelled my visit as it was closed (I’m guessing due to renovations?). It will be some time to visit here again.

very nice hotel

Under construction. Couldn’t use exit doors or stairs on north side of building due to being blocked with carpet boxes etc. that’s a fire hazard and a fine if the fire dept was to come by and could cost someone their life if there was a fire.

Booked a 2 night stay for 9-18,19 with insurance. Issue's for night of the 18th came up in the AM. Tried working with Expedia and hotel both to receive refund or discounted price for the room on the 18th. Neither Expedia or Hampton Inn would work with me to resolve the issue. I stayed 1night ended up paying $467.20 with a refundable $50 after checkout.

Had no idea the hotel was under construction

Property under construction. Room was clean and comfortable. Staff very friendly and helpful. Breakfast was average but meet the need. Temperature in room was very comfortable.

This hotel was under renovation at the time. We had blue pieces of tape all over our room. I was wondering why the tv remote was not working and realized that the tv was unplugged and the cable was disconnected. The staff was friendly.

Terrible remodeling construction debris everywhere. Holes in room walls

Hotel is in process of a remodel which is very much needed. Our room was very dated, which is fine if it would have been clean. The room was VERY musty. Everything felt wet. Shower was not clean.

The hotel is being renovated which is one of the 4 stars on some questions but we still enjoyed our stay and the food was delicious!

The bldg was under construction. The room smelled musty. They said the air conditioner had been leaking. The carpet was damp. The door to the bathroom drug on the tile. The soap container was coming off the wall. The toilet tank was loose. The door to the hallway didn’t shut without pushing it hard. The equipment in the workout room didn’t work.

Refrigerator needed defrosted really bad. Surfaces in the room seemed to have a sticky feel to them

Exceptional

Other than the decor being a bit outdated, not having a/c in the pool was a humid experience, but the HVAC people were coming to fix the problem. The only other thing was that there were some mildew spots in the shower on the soap ledge and under some of the silicone caulk. I recommend Hilton to make the switch to a polyurethane caulk which doesn't lift on the edges like silicone does.

The first week we stayed no one told us they didn’t clean the rooms every day. We have stayed in extended stay places before and they inform you what they do and don’t and how often, your place did not so we had no idea what was going on we had to go and ask for more towels and if you operate like an extended stay that’s fine but it would be nice you you informed your customers, then the shower in 303 needs help looks nasty your air conditioning in the whole place is kept to hot no big fans in the gym

Superb

Poor

AC was not working in common areas. We were not even told or shown consideration. Room was musty. Every surface was sticky. No conditioner in dispenser. Hair on floor in bathroom. Our son’s room had a guest already in the room. Staff had to scramble to find another room. Certainly not up to the caliber of other Hampton Inns.