Residence Inn by Marriott Chicago Bloomingdale

The room was perfect! It allowed for family to spread out and have some privacy.

Clean, good location Room was not ready, even though three hours after check in time. $12 per day for parking. Pet fee not per day, $150 for stay.

Room need upgrade I e new carpet , paint, ac and fridge noisy .

Upon checking in (stayed Wed-Mon), we had asked for room cleanings (towels, bedding, and trash) for Friday and Sunday. They only did that Friday. We had to call the front desk for towels ourselves after getting back to the room from a full day of being in 100 degree weather and sweating to find we had no clean laundry. Again, not the end of the world but it caused disappointment after having a much better experience there the year prior.

Cleanliness Everything

Everything

Very good

The room, location, price, and staff were great! We really enjoyed our stay. There was a faint smell in the room whenever we returned to the room. Eventually, after time would pass we wouldn’t smell it. However, whenever we would return it would be present.

It was very peaceful and pleasant.

Comfortable beds, great location, nice overall. After cleaning, our room door was left ajar all day while we were out and we came back later and wondered if we had been robbed. The manager was very helpful and thankfully nothing was taken.

After cleaning, our room door was left ajar all day while we were out and we came back later and wondered if we had been robbed. The manager was very helpful and thankfully nothing was taken.

The room was nice, clean and reasonably priced. Breakfast was good and convenient. All of the staff was very friendly and helpful. Did not like the fact that for parking one vehicle, you charge for parking. Even though I was already renting a room for 2 nights. I find it unacceptable. If I have only one vehicle and already paid for a room, why must you charge for parking. I understand if you charged for having more than 1 vehicle for the same room. I was informed that it was a corporate policy, not the individual hotel. Then corporate needs to be made aware that the policy is ludicrous.

Excellent staff

Room was clean, breakfast selection small but good enough! Parking $12/day. Nice stay overall

We stayed at this hotel for 2 days while visiting Chicago for a Rhythmic Gymnastics Competition, and we had a very good experience. The hotel staff was friendly, professional, and very helpful during our stay. But we especially want to thank Ella at the front desk for her incredible help and kindness. After checking out, we accidentally left our performance costumes in the room and only realized it later that evening. These costumes are very expensive and extremely important to us. We called the hotel right away, and Ella was so helpful and understanding. She stayed in contact with us by phone and made sure our friends were able to pick everything up safely. Our costumes were returned to us in perfect condition, and we are truly grateful for her care and attention. Thank you again to Ella and the entire hotel staff for your kindness, professionalism, and outstanding customer service. It meant so much to us, especially during such an important trip.

Very good

Good

The property, especially the shower, needed repairs.

Rooms were comfortable The property, especially the shower, needed repairs.

The hotel could not locate my reservation I made through Hotels.com - even after providing my phone with the confirmation email notification. Once we checked in after 45 minutes of an ordeal we checked into a filthy room that stunk. Floor and towels were not cleaned and the carpet had black stains on it. The mattress was worn out and sank and the sheets and covers stunk. Horrible experience! The breakfast was disappointing! We will never stay in a residence property again!