Quality Inn & Suites Bryan-College Station

Breakfast is terrible.

Musky hallways but rooms were clean.

Room was comfortable and quiet. AC and television were working fine. Hall carpets needed shampooing.

Excellent stay from start to finish. Hotel is clean, comfortable and Beautifully maintained.

- Clean rooms - AC works great - Friendly staff (except for front desk) - Plenty of parking - Great hot breakfast & staff - Easy access from the highway and was centrally located for my needs Cons: - When I arrived to check-in at 3:15pm, after driving for hours, there was no one working at the front desk. It took at least 5 minutes or more for someone to show up. The front desk worker offered no apologies and seemed like my presence at the front desk was an imposition on him. The front desk, among other things, is responsible for the hotel's first impression. Needless to say anymore, my first impression of the hotel was far less than positive. I think I'll try a different hotel next time I'm in town. - The bathroom sink's faucet had one of the weakest water streams I've ever encountered. It was so week, I used the tubs faucet to wash my hands. - The closet seemed to be in the middle of some sort of maintenance. There was a hole in the drywall that appeared to be hastily patched up. - The exhaust fan in the bathroom was not working and was uncovered. - Check out was uneventful but all of the front desk staff seem to be totally lacking in people skills and seem like they wish they were anywhere other than working the front desk.

Nice staff clean room and decent pool. Location in one way was hard to get used to.

Exceptional

1st issue was they have “A” washer and dryer but no detergent or quarters available to use it so you have to go to the store. But nevertheless we went and got what we needed. 2nd issue was after we get done washing her uniforms we lay down for bed because we needed to get up at 8:00am and it is 12:00 am, when we start hearing running, jumping, and thumping above us. I call downstairs on my cell because the room phone did not work and inform the lady at the front desk and she says she will take care of it. Well it continued and I called back and still nothing was done because I finally just cut the tv on to drown the noise as much as possible. It began again at 5:30 am the next morning. 3rd issue was the room was extra hot. The air came on maybe 2 times during the night and it was on 68. 4th issue was since we were up we decided to check out early, in leaving the room roaches began to appear. So when I got to the desk I asked to be accommodated for the said issues and was told to call on Monday. I asked for my receipt and was told I could not get one since I booked with a 3rd party but I always book through Hotels.com and they always give me a receipt. I did get the receipt, FINALLY! So 0 out of 10, do NOT recommend!

Guest service and the beds were so comfy I could not get up. I had not slept that well in a while. Hall ways carpets were stained , shower curtain had hole, furnishings had peeling lacquer and my room seemed not properly cleaned but the guest service and the comfy bed made everything ok.

Property was in a great location but the hotel had a lot of damage on the inside.

Nothing We showed up to be told they did not have a room for us.

When I arrived, we checked in went into our room, the tv sound was not working. Our bathroom had a whole in the wall that was covered up with paper like material. THIS HOTEL DOES NOT LOOK LIKE THE PICTURES!!

Fit was clean staff was nice paying triple because of it being a graduation weekend

Room is outdated and need thorough cleaning for the next guest

Exceptional

The room was hot and muggy when we walked in. The AC was turned on to full blast but the room never cooled down. The room smelled really musty and the beds were hard as rocks. I’ve stayed at other Quality Inns before and they were way better than this location.

Close to my destination. Rude front desk guy. I booked in, and when I arrived, the front desk was very rude to me. He told me all the rooms were booked, even though I had booked one online and it was available. He moved my stay to the next day after I had driven hours to get there. I cancelled the room. I will never go back.

Bad

Good

Everyt