Hampton Inn & Suites Burlington, NC

Room was clean and had the amenities in the bathroom that is needed. Towels were in good shape. Staff was polite and helpful when asked a question. Breakfast was fine and the staff person who handled the breakfast was excellent. Food was served hot and had good choices. Parking was ok because we were there when the hotel was not full. If it was full it would have been a problem being able to park in the front.

Nothing The room was dirty. The front desk staff was very rude and unprofessional and racist. I was told to wait because the room was being inspected, but when I got to the room, I found trash on the floor and the next day I had to kill a roach in the room.

Superb

My room was nice, spacious, and clean, the TV allowed me to get on my Disney account, and the fitness center was really nice. It included a peloton bike and headphones to use with it. The breakfast wasn’t the best but it was complimentary and I was able to get what I needed. I will definitely stay here again when I visit the area.

Staff was so kind, breakfast was delicious!

La chambre était très propre le lit confortable mais les oreillers serait à changer très mou et pas de soutien pour la tête et le prix de l’hôtel un peu chère pour cette chambre le déjeuner était bien dans l’ensemble c’était bien mais sans plus

The room was clean. The breakfast was amazingly good. The front desk staff was very nice and helpful! We will stay

Super nice staff.. very chill please.. would stay again

I & my husband are allergic to dogs & cats. We requested a room where no animals are allowed. The room appeared clean, but we woke up with allergic reactions of swollen red eyes & stuffy noses (common allergic reactions to animal dander for us). After leaving the room for several hours the symptoms diappeared! We asked the hotel clerk if animals are allowed on our floor, and she said that animals are allowed on all floors, but a "deep clean" is done after they check out. Animal dander gets on curtains, bedspreads, carpet, furniture & lingers in the air! We will never stay at a Hampton Inn again!

Overall good stay and friendly staff.

Ebonby & Sara it's always a pleasure! Great customer service ! I will see you all soon.

Staff is amazing including Kamiya & Juan!!! Ebony has an exceptional personality, she's checked us in! We had 2 seperate reservations she made the move easy and simple and scheduled us to be moved at 12 noon. Sara called at 11:45 a.m. to ask that I come down at 12 p.m. to check back-in to my bigger suite. She was very soft spoken and friendly. I came down and was helped by Sasha to check in to my new suite. She made the move easy for me and also helped get coffee, etc. She was also very helpful and friendly! We met Brianna yesterday evening on our way out to work. She was very friendly, and offered us cookies on our way out. She was very nice and bubbly too. To the Owners your staff is your backbone, to be successful, and they are all wonderful! The housekeepers were extremely quite we were able to sleep comfortably during the morning hours on into early evening without being disturbed. We will be back on Monday. Looking forward to another great stay again! Thank you, Angela & Michael L. Hall, Jr. w/ ACS doing Food Lion remodels in the area so, we look forward to getting to know you all soon.

Updated property. Breakfast was good. Room was quiet. Climate control in the room was very responsive and easy to adjust. Staff were pleasant and very accommodating with requests and used SMS updates which was a surprise. All things I value. Mattress needs a topper, I like a softer bed and this mattress was firm.

Ebony, is Amazing just like all the reviews I read stated. She is the reason we decided to stay at this Hotel. All the reviews where right on point. I also dealt with Sarah & Sasha at the front desk whom are also great too! Thank you, all for a job well done. You all get a 5 star rating from us! We will be back to stay on future work dates because everything was awesome for us during our stay. Housekeepers like Kamiya was also helpful as well. The only thing that could have been better for me was the Internet/WiFi I had to use my own mobile hot spot because the internet wasn't available. Traveling for business and internet is a much needed service. Luckily, I do have my hot spot when needed,

Amazing hotel for the price. Breakfast was very varied

I’ve been to this hotel twice and definitely a memorable experience each time and all the staff ARE very kind.

Staff was very nice

Breakfast was satisfactory

Clean, comfortable, quiet, and friendly, efficient staff!

Very comfortable room and bed. Delicious breakfast with lots of options.