Extended Stay America Suites Pittsburgh Carnegie

Horrible operation going on down there. Stay elsewhere

The staff was excellent …I’m an elderly woman traveling alone. I felt safe and accepted . It was all good.

The staff. The location. It was close to other nicer hotels, so anticipating a quality facility and room. Plus close to freeway access. My issue is with the condition of the facility. The room looked like it was put together with items from a yard sale. The hallways and room smelled horrible. Not my 1st Extended stay. Have always enjoyed. This hotel needs to be totally gutted or demolition. The tub water ran all night. No supplies for kitchen use, scratched/old furniture [night stands didn't match / one was a table] and toilet seat was loose [almost fell off]. Needed to work but couldn't even sit in work chair as it was damaged. The key slot was damaged; took a dozen attempts to unlock]. The rate was on the lower end, but definitely not cheap [motel 6 level environment with a La Quinta/Quality or Comfort Inn price]. Did not feel safe. Had more pics but limited accepted and cannot edit.

Staff was friendly. Pets are welcomed. The fcatpet in my room was gross. The sound wouldn't come on the TV.

Not enough light in room

Location easy on and off location. The staff were not very friendly. The toilet in our room did not work, told the front desk attendant and she simply said sorry and then was nasty when I went to grab a muffin because it was after 10 it was 1030. Meanwhile I had to fill the toilet with a cup from the sink to get it to flush. There was also black mold on the ceiling in the bathroom. Two of the wall lights did not work either. I would not recommend this hotel or stay here again.

I reserved 3 rooms for after Morgan Wallen Concert 6/5/26. The hallways smelled like dog, one room smelled like cat pee and the other room smelled like cigarettes so bad I couldn’t sleep. The rooms were old, dirty and the carpet had missing holes in it. We were only there a few hours and the front desk is closed after midnight. The worst part was the smoke smell. It was in the air in my pillow and covers. My entire bag smelled when I got home.

Convenient location Not aesthetically pleasing - room and grounds.

Nothing Mildew all over shower and room, stains on my bed. Dirty microwave. Dusty, pet like hair on comforters. Pubic hair on clean wash towels.

Location Nothing

Could not connect to internet. Carpet was very dirty.

The room was dirty. The box springs did not have a bed skirt and the white fabric was torn and hanging. The bathroom shower curtain rod was barely hanging on to the wall because one side of the rod where the screws go was hanging from wall. The bathroom floor had dirt on it. The carpet in the room was dirty. There was trash under the bed and a bunch of crumbs under the chair. There was an employee who was rudely talking about someone very loudly. But the assistant general manager when we were checking out was awesome.

We were very grateful they were able to accommodate us for the night when our other hotel canceled our booking last minute. Unfortunately, the room was much to be desired. It smelled like cat litter, was very out dated, no handrail in the shower, shower curtain was too small for shower, stains on the counters, and no TV. It seems as though this room was only used for last minute stays because it was not well maintained. The lobby was very nice and clean. The staff member was very pleasant at check-in.

There were no covers in the room. The bathroom sink dtain was clogged.

There is nothing I can say positive about this place. This place was so sub par. It was not clean did not have any of the amenities that were stated online.

We spent 3 discouraging nights here. The experience included 1 night in a room that had 2 chairs with disgusting stains. In addition the room lock never opened when using the key. The staff was courteous and kept reprogramming our keys, tried in vain to use them and then had to use a passkey every time we wanted to go in the room. They said that the key issue wasn't new and everyone knew about it. They moved us to another room for the next 2 nights. The only improvement was that the lock worked well. Unlike the first room, the second room had no lights by the beds. It appears that many rooms are occupied by long term individuals, many of whom unfortunately smoke in their rooms. The coffee service were a couple of pump dispensers placed by the front door from 7-9 am. This was a dissapointing experience.

It was pretty clean, good price. My fave part was the front desk guy— his hair was amazing. I wish my hair looked like that.

The value of the stay cannot be beat. Stayed here during the NFL Draft for 4 nights, which you would expect would be quite expensive, and it was around $650 for the whole stay. The hallways did have a smell that was not pleasant, but it did not linger into the rooms which was all we cared about

Where to begin do not waste your money on this place. We were the second floor and there was a trash area behind the door, but you would never know it was behind the door because the whole place wreaked of trash! The TV and the room we booked was smashed black lights through it the place was filthy it stuck to high heaven even almost throw up going in to the place. The best thing about this hotel is Romero he was the front desk hero! He was so nice friendly and welcoming he couldn't find a better person to run a front desk! We did like anything about the place except for Romero who worked the front desk he needs a raise he's very very happy for working at a place so disgusting!