Extended Stay America Suites Pittsburgh Carnegie

The AC worked well and good water pressure in shower. Hotel location was convenient to interstate. Hotel advertised coffee maker, hair dryer, ironing board, kitchenette neccesities (like silverware, cups, plates, etc) but NONE of these were available. There was no alarm clock in the room. Curtain was broke off rod so it would not shut completely and we were on the first floor. The carpet was grimy and worn. The bathroom had only one roll of toilet paper. The towels were ultra thin. The hallways were dark. There were people smoking right outside front door even though signs posted said no smoking within 100 ft of entrance. There was no comforter/bedspread on the bed...only sheets and a super thin blanket that seemed more like a second flat sheet.

I've never had to ask for kitchen utensils or a coffee maker when renting a suite.

The outside of hotel looked decent. Inside was terrible. Horrible smell, carpet stains, cigarette burns, marker drawings on the walls, just really bad inside:(

Location was ok

Superb

Disappointing

Convenient Gross, rude staff, smelly Rooms with nasty stains. Didn’t even feel comfortable showering there

Staff helpfully and friendly. Bad odor in room and hallway, i bought a candle. Key cards kept deactivating. Dirty ac and window tracks cob webs and dead bugs, tub plug didn't work. Breakfast not great. My carpet was gross

Bad

I booked this room last minute because we were flying into PIT late & didn't wanna drive 3hrs home afterwards. Our flight ended up delayed & we got in even later than expected at 3am. The night clerk (who was the only positive thing out of this experience) was super nice about it & offered us a late checkout. I even saw her write it down in some sort of little log book she had at her desk. However, there was obviously some miscommunication somewhere because "Methany the Maid" was at the door not once but 3x to very rudely let us know we didn't have permission to still be there. So upon leaving, I made sure to make my frustration known.. Methany the Maid lied to her boss saying she wasn't rude & only came to our door once. Methany was obviously mad she had to wait a little longer for her next fix... Poor thing! Needless to say, you should probably check with your night clerk to verify things before you come at your customers like that! Won't stay there again.

Very poor

Bad

Exceptional

Horrible operation going on down there. Stay elsewhere

The staff was excellent …I’m an elderly woman traveling alone. I felt safe and accepted . It was all good.

The staff. The location. It was close to other nicer hotels, so anticipating a quality facility and room. Plus close to freeway access. My issue is with the condition of the facility. The room looked like it was put together with items from a yard sale. The hallways and room smelled horrible. Not my 1st Extended stay. Have always enjoyed. This hotel needs to be totally gutted or demolition. The tub water ran all night. No supplies for kitchen use, scratched/old furniture [night stands didn't match / one was a table] and toilet seat was loose [almost fell off]. Needed to work but couldn't even sit in work chair as it was damaged. The key slot was damaged; took a dozen attempts to unlock]. The rate was on the lower end, but definitely not cheap [motel 6 level environment with a La Quinta/Quality or Comfort Inn price]. Did not feel safe. Had more pics but limited accepted and cannot edit.

Staff was friendly. Pets are welcomed. The fcatpet in my room was gross. The sound wouldn't come on the TV.

Good

Not enough light in room

Location easy on and off location. The staff were not very friendly. The toilet in our room did not work, told the front desk attendant and she simply said sorry and then was nasty when I went to grab a muffin because it was after 10 it was 1030. Meanwhile I had to fill the toilet with a cup from the sink to get it to flush. There was also black mold on the ceiling in the bathroom. Two of the wall lights did not work either. I would not recommend this hotel or stay here again.