Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

The first room that we got was a suite so there was a couch in the room, upon entering the room it felt off. Maybe like there was furniture missing. The furniture wasn't in the proper place, lined up with the artwork, it looked funny. But also there was a rip in the couch and it was stained. One of the curtains was broken, the lamp shade was broken. We had a wonderful stay here last year but this year it felt a little gross. I am not sure if management changed or anything, I am just surprised by giving anyone a room that looked that way. We asked to change rooms and they gladly helped us. When we changed rooms it was much much better. Then I felt more comfortable in the room. The hallways are weirdly warm, like maybe there isn't central air? and the carpets in the hallways on both floors that we were on were warped, like wrinkled and not flat to the ground. Just little things that made it feel not very taken care of. Our first stay we really loved it and felt like, yes we will come back! After this stay we probably will look for another place to stay next year to see if we have a better outcome. Or maybe they are just about to renovate and update the place? We enjoyed our trip to Chapel Hill and the hotel is fine, just not the best.

Clean room. Good water pressure. Very comfortable bed. Courteous staff. Good free breakfast. Parking is $20.

Great location for my sons orientation an UNC.

Pretty nice hotel. Good location, pet friendly. It sucked that it was paid parking, and no fridge nor microwave in rooms. You can pay for less and have more elsewhere. Breakfast was great though. Staff was friendly.

Breakfast Ok

Staff

We stayed here while in town for a wedding. The proximity to the rehearsal and venue were perfect. Our family had the best time. Thank you!

The hotel is very close to everything you need. Walking distance to a lot of things. Very friendly staff.

Of note, there was no sealant or caulking between the shower glass door and base of floor- so we needed to use a towel to prevent the shower from leaking all over the floor. We alerted management to this-

Staff was super friendly, especially the breakfast staff. Great location close to restaurants. Very clean. Couldn’t be better.

It was the perfect place to stay for attending concerts at the Cats Cradle. So convenient!

Location and pool They put me in the wrong rooms. One person had to sleep on the floor. I paid for a sweet that slept 4 adults ,and they put us in a double. The adults were NOT couples! Also needed handicap bathroom for my dad, and did not get that either!

Having to pay for parking. Additionally, Only allowed to park on the 4th/5th parking areas at night time.

Location was good and room was clean At 9am, I awoke to a saw and loud banging on my wall. I had been working late and was really counting on those last couple hours of sleep, in order to drive home safely. I did not get good rest, as a result. When I called the desk, they said it was an "emergency repair" being done within the hours of operations. No remedy or alternative was offered.

Good location for us. Not only close to the university, but also shops in Carrboro. The breakfast was included and it was good for a hotel breakfast-/ varied hot and cold items, clean ( good health inspection rating), good coffee. Staff was very nice. Bed was so comfortable. We actually had 2 stays in the same week. Our first one wasn’t extremely clean, and didn’t have a mini fridge. For our next stay, they gave us an upgrade to a suite!

Location was excellent and walkable DNA

Not a fan of the parking

The breakfast was not interesting. Some of the desk staff were very pleasant but one person was very rude. I had two requested adjoining rooms. Even though I reserved months in advance they would not give me adjoining rooms. Also our room was extremely distant from the elevator (like two blocks) there were no stairs with access to the lobby on our end of the building.

My don webtbyo concert 3 block away from hotel he was very happy Please send me reward card in mail