Holiday Inn Express Castro Valley - I-580 by IHG

Breakfast was good, room was clean. Staff a little rude

Only problem is the lack of visible signage from the street. I passed by twice late at night without seeing it. Otherwise fine.

I liked the remodel of the room but I missed the magnified mirror that used to unfold from the wall by the sink. The room was clean, the staff was very kind. The breakfast and parking were fine as usual. We enjoyed our stay.

Great hotel. Clean. Bed was comfortable. Staff was very helpful and courteous.

Clean room and nice staff. Good Parking

The rooms were clean, but the breakfast menu needs an update beyond the same items every day.

I was very pleased with my stay recently. I thought my room was very well kept and clean. The staff were very helpful without being intrusive every time they saw me. I also appreciated that there was some covered parking available since the days I stayed were particularly hot. And lastly, I thought the quality of the breakfast was impressive. The bar isn’t high, but the breakfast was consistently good, organized, and tasty. No complaints.

very clean ,good parking, and friendly staff

Location is ideal close to freeway and restaurants good location close to airport I couldn’t get my breakfast I had to leave before 6:30 am- there were no extra pillows needed one for my son.

Clean Nothing

Good rooms

Y

The hotel was very clean. I did notice that some of the hand towels were very worn out, and the coating on the toilet seat was peeling, likely due to enthusiastic use of cleaning chemicals.

Great facility! Great staff, fast checkin, clean rooms, and great breakfast!

The room was clean, staff at check in was nice, breakfast was good. The only thing was there was 2 conditioners and one body wash in the shower. Good thing

Excellent experience

Handicapped parking TV didn’t work and for 2 night stay never was repaired even though reported to front desk several times. Kerig coffee bar not stocked and then not replenished with new cups and pods the next day

location and breakfast they had painted in the room and the room smelled like paint so bad and i couldn’t be relocated. i was uncomfortable all night running a/c and having window open

No water Not able to watch tv I asked for help on that and no one came to help Air conditioner couldn’t turn it on I asked for help on that and no one came to help The receptionist only said I don’t know And that was it The worst experience we ever had

I asked for a late check out and he was rude with that. The only allow me 15 minutes I asked for one hour the only allow me 15 minutes so I wasn’t happy about that.