Hilton Garden Inn Cedar Rapids

There’s rarely a Hilton experience I have with negative reviews. Breakfast was good and the menu was full of choices. Room was clean but hot tub was down and that’s the one thing we wanted. Good location though and great staff!

The housekeeping was very loud in the morning when i still had 2 hours left to sleep before leaving the hotel. The breakfast wasnt anything special either. Eggs, sausage, greasy triangle hashbrowns then the normal cereal, muffins, yogurt. Make sure your room rate includes a pet fee at booking if you have a pet so your not surprised when you arrive and get charged an additional $79.00 plus tax for your pet(s).

I was put in a room the staff knew had sometimes noisy water pipes, which woke me up at night. Avoid rooms ending in-10!

Ok we have stayed here a lot before but I was disappointed bc our fridge didn’t work that well and it took staff a long time to answer. Breakfast was crowded and not much variety. Pool was down and the main reason we went was for that.

Good

We had a very pleasant stay. Check-in was quick and easy and our room was clean and quiet. The front staff at the front desk was always friendly and professional. We would definitely stay here again.

Property was nice. Employees were friendly. I was surprised the hotel didn’t offer a complementary breakfast like most of the others in the area. It was a bit tacky to set up a warming tray of breakfast sandwich’s right next to the complementary coffee and then slap a handwritten sign on it to proceed to the front desk and pay 7 dollars for it. Overall good though.

Superb

Great

Hotel was very clean. Staff nice and location great.

Exceptional

Was driving from Minnesota to South Carolina. Had to stop for the night due to major rain storms and flooding. Made the reservation and within the next hour I was in a really nice hotel. Front desk was awesome. My room was clean and comfortable and I enjoyed my short stay.

Staff should always be visible when guest arrives! After a long drive, staff should be visible and vibrant with a welcoming disposition! Guest before me was already complaining that there’s never no one at the front desk. So after hearing that and no one was there to help, I preceded to walk behind the counter to get someone, and the staff seems to just be lethargically moving as if our time did not matter! Room 233. Checked in Thursday, Checked out: Saturday 08/29/2026. In town for a conference.

We had a great stay. The room and the property was very clean.

Rooms were very spacious. Staff was helpful when needed. Only stayed 1 night but everything went well.

Passable

When I arrived -after exhausting multiple day drive - the hotel's computer system had crashed & they were UNABBLE to get me into my room (b/c I purchased thru 3rd party provider - I wasn't alone for several hours in lobby.) I was fInally given a "changing room" w/ NON-WORKING shower to wash/face & change - greatly appreciated) but still 2 hours late for my 4-hour event. When I returned after event my packed bags were still in "changing room" & staff seemed surprised I wanted to change rooms for my 2-night stay (yes, I need working shower!) So, exhausted, I had to move my things to another floor to my reserved HANDICAP-ACCESSIBLE room (too open/not welcoming - good luck trying to see TV from bed.) Two women at front desk tried to be helpful, were friendly - and liked ice machine on each floor - but I didnt like how EVERY SERVICE/AMENITY was monetized, nor sign saying "No Outside Food or Drink Allowed. A) Unwelcoming (HOW exactly would you enforce that?) B) I've food allergies/medical condition requiring VERY specific foods/drinks (I brought them in.) Hotel was nice - but WAY over-priced considering location/quality of room. Also, the "compensation" for my GREAT inconvenience on arrival was a free 8oz bottle of water (normally $2.) WOW (eyeroll.) General impression: very underwhelmed.

They serve breakfast, for a fee, and have a bar and the lounge area is of good size. The hotel is located on the northwest of Cedar Rapids and is easy to get to via the highway.

Nice location. Loved the stop.

350. a night worst case of price gouging i have ever encountered. This is the 3rd and last time I Booking.com