Extended Stay America Premier Suites – Phoenix - Chandler – Airport

We stay there often and the staff is very friendly and the rooms are clean

Unfortunately, it smelled like cooked food (that I apparently don't like) the whole time. It's like it was in the walls. I guess that's why it was the last room with a king-sized bed available. The front desk attempted to help but, unfortunately the air freshener really wasn't enough. Nice place overall.

I was not pleased with , the way my husband had to show his ID!!!! I was the one that made the reservation ? No need to to be over aggressive with there politics!! Not happy at all?? Watch out!

Clean rooms and super friendly staff. Easy access to city.

Amazing staff amazing place great pool

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So I suggest to stay at your own risk because the staff doesn’t want to help accommodate if there is an issue and they just give you a blank stare and the manager doesn’t want to be bothered. If I could give zero stars I would.

Very nice newer hotel. Free breakfast is just grab and go.. granola bars, yogurt, stuff like that. Gas station right next door if ypu need anything, lots of food choices nearby, laundry facilities were nice and cheap. .

Na

Newer facility, clean rooms, friendly staff. Thin walls though and the breakfast included was really just coffee, snack bars, and yogurt. Not what expected.

This property is clean and the staff is incredibly kind plus helpful. Great stay!

Like how fast and easy checkout was dislikes had to ask front desk for tv remote and under beds were pretty dirty . 😬

Bizarre and unhelpful staff. They have some truly weird individuals working the front desk. Room was somewhat dirty and damaged. Would not stay here again.

OK, the room was OK. But the odor was bad enough to cause me to change rooms immediately after checking. Bedspread was stained. The dark and dingy hallways had a pervasive tobacco and marijuana odor that followed when the door was opened. The included "breakfast" was laughable - nothing but a bowl of Nutrigrain bars. The only positive was the nice staff. Definitely will not be back.

Great stay!

The breakfast sucked!!! You might as well say what breakfast? Check in staff was not the friendliest person!!

This is a new facility. Everything new and very functional. Kitchenette with full size refrigerator. Comfortable king bed, plenty of pillows. Garbage truck woke us up about 4am, but not the fault of the facility. Grab and go breakfast, very limited. Reasonable cost, recommend.

Everything about it was wonderful...

Elevator was out of service for duration of stay, making it challenging to navigate.

Staff was plesant and helpful