Hotel O Luxury Inn Channelview Baytown I-10

I would call it a quality 3 star place. I would return :)

Unfortunately, my stay at this hotel was very disappointing. The room smelled strongly of dust, and the bedsheets did not appear to be properly cleaned. The bathtub was also dirty, which made the room feel unclean and uncomfortable. The man who checked me in was rude and not helpful at all, which made the experience even worse. The TV in the room did not work, and the air conditioner was extremely old and made loud noises throughout the entire night, constantly interrupting my sleep. Overall, the room was not comfortable or well-maintained, and the customer service was poor. Based on my experience, **I would not stay at this hotel again and would not recommend it to others.**

What I liked about the room was it was clean and smelling fresh when I came in it reminded me of my home, but the pool did not work. The washing machines did not work, and the ice machines did not work and when I arrived, I had to wait almost an hour to check in because the computer was down due to the weather and the property it can use better maintenance.

N RUDE

I like it there the staff re nice

Found a used condom in the bed under the blanket

The bed was comfortable There was a stove top and a full bathtub I didn’t see any bugs The heater /air conditioner was moldy the refrigerator also moldy .microwave dirty . They did not even serve coffee

Got charged double for my deposit do not recommend

Manger was mean about the blood on the wall and sheets

Typical motel. Not bad, not good.

On

The managers attitude from the start

Roaches and never brought clean towels I was there for a week

The manager on duty was so rude and mean when I checked in. No toilet paper!! It was so loud by interstate and I felt totally unsafe! I would never stay here again!!

Booked the room because it was cheap but the guy at the front desk couldn't find it. I cancelled the reservation and rebooked it. This time he found it but said it was for the next day and wouldn't even look at my reservation that clearly said the 14th not the 15th. So I booked a room at another hotel.

N/A I didn’t like how the front desk upon check in asked if I had pets due to their policy and I let her know no I was thinking that’s it Another woman in the office starts looking at the cameras and I see her looking exactly at my car after I said no I don’t have animals. Then for the deposit the lady tried to basically make me pay in it cash even when I said I’ll be doing it on card During my stay the people living there (owners family perhaps) were constantly at our door even though then stayed down more. We noticed they would always stop at our room and stay there then leave. Made me feel uncomfortable. Then as we are getting ready for checking out and loading up our stuff a man who was working there literally kept trying to get in the room as we are trying to pack, he kept peeking his head in and would stand right in front of our door watching us pack. Then the woman would do the same. I totally felt so uncomfortable The room had a bad smell, looked nothing like the pictures they advertise , the stove top did not even work even though we smelled a burning scent

Blankets can be newer

Staff is nosey and very rude they twice tried to get me on the “key deposit” once when I checked in they tried to overcharge me and then when I checked out they tried to give me only five dollars instead of the twenty dollars I paid

Stay was quiet good.

Stinks ac don’t work had roachs beds sheets were not cleaned had to switch rooms