SureStay Hotel by Best Western Columbus Downtown

Very friendly staff. Excellent customer service

It was close ish to downtown. The owners were very rude and uncaring. Unwilling to work with me during a family emergency. The room was disgusting and I felt very unsafe.

The staff was polite. There was adequate parking.

Was over charged

Great location! Within walking distance of everything. Very friendly staff and the room was spacious enough for our stay. I wish the rooms were a bit updated and the AC units tended to more. The TV only had set channels and no streaming service, which was fine until a storm made the connection go wonky on every channel.

I had great check in service, room was clean, smell was a lil funky, only negative was cigarette smokers were dropping alot on ground, I was on first floor

I was cautious at first by the appearance at the entrance, but was pleasantly surprised. Room was simple but clean, staff was pleasant, housekeepers were nice. I had absolutely zero complaints. If youare looking for fancy this isn't for you. If you want simple affordable and clean go ahead and book

AC wasn’t working, make up on the “clean” towels. Mattress was too small for bed frame, ended up injuring my knee since it stuck out.

It was clean and worked well for a quick stop while rolling through town. Bed was comfortable and AC worked well.

However, our reserved rooms had been given away upon our arrival, so they had to accommodate us on separate floors. Not a great scenario when traveling with two kids.

I like the quietness Water took a long time to get hot

Very helpful and offer to print a document I needed Everything was perfect

Didn't get to stay there bc something came up & had to cancel last minute Site filter said it had a pool, Booked room, Got 3 hours away & realized there wasn't a pool, tried to request a refund & haven't heard back from the hotel yet & that was the 22-23

A great location for walking. It was Excellent value. A great location for walking.

Solid place to stay for the price you pay. Nice staff. Walking distance from the boardwalk and many restaurants.

The toilet was dirty and send a message no body answer I don’t comeback anymore

Location was perfect and staff was great, went out of their way to make sure we were taken care of

Price Breakfast

Great value, room was clean and staff was nice.

Convenient to down town and fort Moore. Wasn’t what I excepted, pictures online made it look nicer.