Red Roof Inn Columbus - Ohio State Fairgrounds

Guy at the front was efficient and quick as well as polite. Property was undergoing some kind of repair and had hardware in the lobby.. room's toilet paper holder was on the sink, leaving a hole in the wall. Bed and AC worked great though.

I didn't like that I had to wait four days for my deposit to be returned to my debit card.

The staff was rude the rooms smell awful

Nothing There was bed bugs crackheads everywhere

The location was good. The bathroom was gross. There were cigarette burns on the counters, hair in the tub, the floor was dirty, shower curtain was dingy. The property was surrounded by drug users outside in the parking lot.

Toilet and shower both broken. Had to manually open the back of the toilet to flush it. The shower I had to manually hold up the switch for it to go from bath to shower. The shower curtain rod was being held in place by a pen being wedged between the wall and the rod to try to hold it up straight. The area was very back alley with people hanging out at the back of the gas station at the end of the parking lot all times of night and day. The free breakfast is only on weekends and there was not hot food. You had cereal and I saw no milk. The juice machine was broken as well. So you basically had your choice of dry cereal or a small package of donuts or packaged muffins. I also had a issue with checking in where they charged me for my room and they I had to wait 4 hours to get into my room after being charged. They claimed it was Hotels.com fault and then tried to blame my bank in which finally I was able to get in by second charging my account and having to wait for the first charge to finally be denied by this hotel to get it back. This hotel was one of the cheapest options so I understand its not going to be great but be prepared for what you pay for.

Cleanliness,

We were there just for the night so I wasn't needing or expecting much. We didn't get much. I don't understand why hotels don't take care of their properties but this place was not impressive.

The drinks and dog food froze in the fridge overnight. The shower rod droops so the curtain doesn’t stay closed. Our keys worked in the evening but not the next morning. We had to turn on the electric connection cord to turn on the AC. Just happened to figure that out. A $100 refundable deposit was required!!! The breakfast was very skimpy. The juice drink machine was out of order. My guess is it had been that way for a while.

The clerk was nice Everything was bad. There were people hanging bout side and it looked like they were dealing. The bathroom was horrible. The tv didn’t have a good selection and o couldn’t login to an of my app because the tv was old. One of the beds had a blood stain on it. When I walked in the room there was a rag or the bed.

I did not like that there’s no elevator.

Staff was friendly and helpful. Hall was dirty and debris covered. There a large very ripe trash bin in the hall close to the reception area and down the hall from my room. I was there for 2 days, it was there for the duration. Fortunately, my room was clean and the front office staff was friendly.

D

Room was dirty and along with the property. Druggies all around the property. Do not stay here!!

it was a good place good customer service nothing

Floor was filthy, refrigerator was moldy and STUNK, pics if you want

The front desk employee was polite and we had to change rooms because there was an issue with both of the rooms I had booked and he switched our rooms with no problem Mold in the shower, holes in the bathroom door, the air conditioner had a strong odor of urine and there was no remote control to the TV and this is the room we were switched to because we couldn't get in the first room because the door latch was on. In the second room I had booked the toilet didn't work so my daughter and grandkids had to move to another room and that room had no working air conditioner it came out hot so they had no air. People hanging out behind the gas station by the hotel parking lot and they were asking for money. People hanging out in front of the building like it was a front porch. The steps had pills on it that were dropped and left there. The hotel was like a low budget place for drugs and prostitution. It was not very clean either. I would never stay there again nor will I refer someone to stay there.

Bathroom was filthy; big balls of hair behind the bathroom door; only had towels/washcloths one day, was told it was my responsibility to let the cleaning staff know by 9:00 a.m. (went to Dollar Store to buy our own towels and washcloths). The smell on the 1st floor hallway was terrible; it reeked of urine. Will not stay there again!

i never stayed they called booking.com to cancel it and they would not let me

Front desk staff was polite Dirty, unsafe