Best Western Plus Executive Residency IH-37 Corpus Christi

The staff was the only redeeming thing about the property. Bad water leak in our room so the staff moved us to another room. Both rooms had a bad smell to them musty and old smelling. Returned to the hotel later that evening and it smelled so bad like sewage and made us sick feeling. The elevators were worse. But at least the second floor did smell. For the price of the room the property is very lacking.

Location

Good

Good location. AC in room was not good. Staff was rude.

AC in room was not good. Staff was rude.

It was right off the freeway. It's a La Quinta. Whole place smelled of mold. Breakfast was cold even when fresh. Elevator was sketchy. Very much understaffed housekeeping.

Bad

The hotel room was completely full with mold. We had toenails all over the carpet. The bathroom floor was covered with hair and we found roaches crawling plus one dead one . The AC was so dirty we had to wipe it down with our own wipes . I would not stay here again with children since the black mold is highly dangerous.

The location. Housekeeper guy was very friendly and helpful The hotel room was completely full with mold. We had toenails all over the carpet. The bathroom floor was covered with hair and we found roaches crawling plus one dead one . The AC was so dirty we had to wipe it down with our own wipes . I would not stay here again with children since the black mold is highly dangerous.

Very good

Yes great parking lot Has a lot of lights

Breakfast was decent and staff were accommodating. There was only 1 person who had an attitude with a few people in line. My family and I had many inconveniences with this stay. When we arrived to our room, the place was not cleaned (crumbs and trash on the floor, leftover food from previous tenants in fridge, greasy countertops, microwave had a pot with leftover food in it, bathroom door was broken and barely functional, smelled musty) You can imagine that my family and I were unpleasantly surprised at the sight of all of this, especially with our 2 babies. We decided to go ahead and dress for our occasion that evening and I went downstairs to tell the staff about the room. I requested that the room be cleaned after we leave in approximately 45 minutes. They said yes that it would be cleaned and apologized for the inconvenience. When my family and I arrived back to the hotel around 1 am, we opened up the room door and saw that the room wasn’t even touched. We were very upset. I immediately went to the front desk and let staff know. After about 30-45 minutes, the resolution was to change rooms. We had to pack up all of our things and take everything to a new room. At this point we are all tired, kiddos are crying, dirty and in need of a bath, Wife and I are feeling stressed and overwhelmed from having to find all of our things in a hurry and pack them, we are both very frustrated at the fact that this is even an issue (would have been solved if the room was clean in the first place) After we arrived to the new room, we were ready to give the kiddos a bath and there was a shower, not a bath. Understand that we chose that our room have 2 beds and a bathtub. The new room only had 1 bed and a shower. It was so difficult to give the babies a shower. Next night, we got back late again and another inconvenience occurred, our room key didn’t work to the room door (guy who helped me the night before only activated it for 1 night, not 2) This stay was a terrible experience. My family and I made it work with what we had but a hotel stay like this should not be stressful/inconvenient.

Bad

Not that great I booked 3 rooms and in one of them had no towels and had use tampons in trash can

Absolutely nothing!! This hotel is infested with mold!!! No one should be able to stay here. It’s not clean. It’s hot. We booked our stay for this weekend and had to check out same night. Our whole room was covered in mold!!! The furniture, floor, art work on the walls. I have asthma and in no way would I have been able to stay there. We had to book a hotel 45 mins away from where we needed to be just to feel comfortable and safe. I strongly suggest the health department go inspect this building. Our room was 227.

Pleasant

Exceptional

Breakfast was mediocre. As for the happy hour, the first day the bartender did not show up. The pool was a nasty dark green, no one swam in it while we were there.

Door hanging problems and the pool was green, literally dark green

Do Not Stay Here. The mold is everywhere. They had bags of damp rid hanging in the closet area! Woke up with a bloody nose because of the mold. The deodorizing smell was very strong to mask the mildew/mold smell.