Members-only rates
2.9 / 5 Good

Western Inn

Western Inn
Western Inn – Council Bluffs, IA
Western Inn – Council Bluffs, IA
Check in 2:30 PM
Check out 11:00 AM

About Western Inn

Western Inn is located in Council Bluffs, within 8.3 miles of TD Ameritrade Park Omaha and 4.7 miles of Mid-America Center. Featuring a casino, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool and a 24-hour front desk. The rooms in the hotel are equipped with a flat-screen TV. Certain rooms have a kitchen with a fridge, a microwave and a toaster. A business center and vending machines with snacks and drinks are available on site at Western Inn. Bemis Center for Contemporary Arts is 7.9 miles from the accommodation, while The Durham Museum is 8.1 miles from the property. Eppley Airfield Airport is 12 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Luggage storage
  • Pool
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning

Reviews

2.9 / 5
Good 1004 reviews
  • Engine customer Aug 2026

    This is by far the most disgusting place I have ever stayed at. Holes in the walls, the carpet was wet throughout, there was a leak somewhere that kept the bathroom floor wet. The place was extremely dirty. DO NOT STAY HERE!

  • Engine customer Aug 2026

    Finally the worker walked me back downstairs to the front desk, pulled out another room key for a THIRD room and said to me, "this room has a new air conditioner." This third room did have a working air conditioner so no problems with that. However there was no shower curtain in the bathroom, and no phone cord for the phone (rendering it useless if I needed to call the front desk. The gentleman who finally issued me a room with air conditioning was extremely difficult to understand as he had a very thick accent and mumbled most of the time. The refusal to issue me a room with air conditioning until I was sweating and insisted was classless and unprofessional. It was nearly 100° outside and each of the first 2 rooms were 86°. My guest had to wait in the car with the car running and air conditioning on while we waited 45 minutes for the room to cool down. Needless to say I was extremely unimpressed with my experience.

  • Engine customer Jul 2026

    Bed was hard,no access to the pool,not happy about being there but it is what it is,will not try to book there again

  • Engine customer Jul 2026

    HOWEVER. The biggest issues were: 1. The fire alarm was open and there was no battery inside it rendering it useless. 2. There was no bathroom fan, and where that should have been was just an open space in the ceiling for it. 3. There was an uncovered electrical outlet, and the top socket was completely damaged which also seems like that is probably some sort of hazard. Aside from that there were smaller issues, such as no desk chair and general uncleanliness (a washcloth over one of the hangers, a q tip on the floor, a dirty toilet, and holes in the bathroom wall where what I'm suspecting was a clothes hook had been removed.)

  • Engine customer Jul 2026

    .

  • Engine customer Jul 2026

    We had two rooms, and they both smelled of lusty moldy

  • Engine customer Jul 2026

    Everything was great for the price of a budget friendly hotel. Only downfall, a/c didn't work in the room. And it was hot and humid in there. Other than that.... Definitely recommend.

  • Engine customer Jul 2026

    The air conditioning does not work. The shower had barely any water pressure we had a dirty blanket and the man came up and just had us take the first blanket off and told us to use the bottom blanket. The younger female that works there is rude and refused to move us to a different room after the man told her to move us she fought him about it. When we told her our air conditioning wasn’t working she blamed the weather. Horrible place to stay I highly recommend not ever staying there

  • Engine customer Jun 2026

    A/C unit wasn't cooling. Worn furniture, carpet, and bathroom but bed was comfortable.

  • Engine customer Jun 2026

    What a dump!

  • Engine customer Jun 2026

    We reserved 2 rooms, first room tv did not work, bathroom was a mess. 2nd room no a.c. was told there was nothing wrong with it, just turn it off and back on. Extremely hot and uncomfortable in room. We were told we could leave our door open to try and get some cool air from the hallway (lol).After some prodding received a small fan, did not do too much except move hot air around the room. Roches in the bathroom. No working smoke detector in room, was laying on the desk. No pool like advertised. Staff was never at the front desk. Breakfast signage said starts at 5:30am to 9am, but it was really from when staff decided they were going to put it out. I guess a reasonable price for the time period we were there. Dont expect too much from this hotel. State Attorney General should really look into state of hotel. I am sure there are many safety and health code violations.

  • Engine customer Jun 2026

    Buyer beware on this place!

  • Engine customer Jun 2026

    You will get what you pay for

  • Engine customer Jun 2026

    AC didn’t work, there was hair in the sink and bathtub, there was a blood stain on the carpet, they didn’t have a working toaster or waffle maker for their sad excuse for a continental breakfast, pool is closed, I saw a prostistute come in and go into a room, I left a hoodie in the room and returned 3 hours later and told it was thrown away. Do not stay here.

  • Engine customer Jun 2026

    Nothing,not good at all very bad experience,not even a taxi is available

  • Engine customer Jun 2026

    Absolutely disgusting. It was beyond nasty. The carpets were sticky, like my shoes (that I wore the entire time) stuck to the floor as I walked. Carpet was peeling up. There were several holes or paint severely peeling from the wall. Entire motel smells like smoke and moldy carpet. Only reason we didn’t leave is because the college World Series was going on (we didn’t know and didn’t travel for this reason) and no other place had rooms. Two lamps plugged in without lightbulbs and one without a lampshade. The couch was heavily discolored, sticky, and nasty smelling. And absolutely atrocious excuse for a motel. We spoke with some other people who had a hole in their ceiling and water dripping forming a puddle on the ground - and the manager told them he would fix it and move them to another room. Obviously that didn’t happen. We spent only sleeping time there and bought Walmart blankets and pillows to even sleep on the heavily discolored bed. The second floor window in our room was open with no screen or safety. The fire alarm was hanging on by wires. The manager was now where to be found at check out. Save your money and sanity and go anywhere else - literally anywhere.

  • Engine customer Jun 2026

    The staff was totally disinterested in my son and I staying at their hotel. Bed sheets were dirty upon arrival. Ceiling had a hole in it that was not fixed. Window was broken as were the blinds covering the window.

  • Engine customer Jun 2026

    This was the trashiest hotel I have ever stayed at...the walls had holes in them the TV didn't work although he put us in another room with a working TV the room itself had more holes in the walls the carpet in both rooms needed to be cleaned badly they looked as though they have never been cleaned ever!!! So then we went for breakfast the next morning the waffle maker was broken and so was the toaster I did eat a bowl of cereal but I wanted a waffle and the mixture and the juices were all watered down...how does this hotel stay opened...never again.

  • Engine customer Jun 2026

    Staff was not helpful nor polite and rooms were dirty

  • Engine customer Jun 2026

    The towels were soiled in our sons' room, the curtains were torn and my son said he saw a rodent scurrying when he was using the facilities.

Frequently asked questions about Western Inn

Does Western Inn have free Wi-Fi?
Yes, Western Inn offers free Wi-Fi for all guests.
Does Western Inn offer parking?
Yes, Western Inn offers free parking on-site.
Does Western Inn have meeting spaces, conference centers, or conference rooms?
Yes. Western Inn offers meeting spaces for business and group use.
Does Western Inn have a fitness center?
Western Inn does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Western Inn located, and how walkable is the area?
Western Inn is located at 1842 Madison Ave., Council Bluffs, IA 51503. With a Walk Score of 49, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

What's nearby

Map of points of interest near Western Inn
  • Eppley Airfield 5.6 mi
  • Omaha Airport 5.6 mi
  • Creighton University 6.7 mi
  • University of Nebraska Omaha 9.6 mi

Why no public rates?

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