Days Inn by Wyndham Custer

Customer service lacking slightly. Manager is only one who could deal with room keys. Slow to restock breakfast foods but was better on the second day after if was brought to attention when other guests had arrived to most of the food to be out. Other guests said they had to wait over a half hour to check in since they staff was upstairs cleaning rooms.

The staff was great! They always greeted us with a smile and was very welcoming.

None

Good location. Close to restaurants.

Air conditioning didn't work like it should. Manager knew about it and did nothing. Got to the room and didn't have any towels or wash cloths.

Close to Main Street AC could be better

Maybe some food for your continental breakfast maybe a real entrance maybe enough parking really didn't like parking on road

The keys never worked. I put them in my back pocket away from my phone and wallet and when I would return they would not work. Now that covid is over why do hotels still no longer make beds and refresh towels yet charge more than they did during covid?

Property was clean friendly staff and good location

Some things seemed a little run down,the whole staff where cleaning rooms,no one at the desk,if you didn’t get to breakfast early,the only thing left was waffles and coffee

The hotel room was pretty good, AC unit worked. OK, I guess. Had to figure out how to use it as the buttons were broken. The beds were comfortable. The rooms are not fitted with a microwave, and you share a microwave in the hallway just a heads up on that. Breakfast was definitely on the lower end of places I’ve stayed. But they did have cereal, coffee, some really not so good pastries, and the waffle machine sorta worked. The really good thing about this property is it is right in downtown, one block off of the main strip. And on your way to Mount Rushmore. Other than that, it was OK. I will have to say that the older gentleman on the staff is very nice and very helpful. Other than that, there’s one guy that will sit on the couch all day long and will not talk to you at all and just point to tell you things.

Easy to get too, good water pressure, comfortable bed No coffee machine in the room.

Very worn property, awful breakfast. Would not recommend

Room was clean and tidy, staff was helpful. Very close to downtown Custer for easy parking and walking on Main Street. Breakfast was quick and easy.

Manager was super friendly. Great location. Completely suited our needs.

very clean, close to downtown, and offered decent breakfast options - all for a great price!

The manager was clearly a very hard worker. The man is a true American Success story.

Overall, I had a good experience at this hotel. It has a convenient location close to the town center, so many places are within easy walking distance. The staff were pleasant and friendly. I especially liked the spacious and nicely arranged breakfast area, which made for a comfortable start to the day. The only downside was that during hot weather, the common areas were not very well ventilated. The air conditioning in the lobby did not seem sufficient, so it felt quite warm.

Need more parking. Room was clean. Good air conditioning. The breakfast needs to be more variety, set up to be more appealing. Front desk gentleman nice and helpful. One of the staff was sitting on the couch with dirty feet. Not appealing at all.

It was fine