Crowne Plaza Dallas Market Ctr - Love Field by IHG

The front desk was a little bit rude. No good costumer services.

I love the crown plaza but the only thing I hate is when they have large events there because its hard to find good parking and use of elevators. The lobby is always crowded with nowhere to sit. They dont clean your rooms when you stay multiple days. You have to ask for fresh towels as well.

The hot water was not functioning well- it barely got warm! There are no refrigerators or microwaves in the rooms. The air wasn’t cooling the room as well either. I won’t stay again there. Not up to par

Liked the hotel, but didn’t like paying for parking.

The hotel may also want to look into their parking kiosk/gate partner. I was only able to successfully scan my code to get in one time. Exiting and entering again required calling the helpline at the kiosk (which was not to the hotel, but another company). I nor another car behind me could get in or out without taking the time to call the helpline. This wouldn't have been a problem if we hadn't been returning at 12:30 am from a concert; waiting to even speak to personnel then waiting further for the helpline personnel to verify I was a real person and check my confirmation and put me on hold then return to my call took around 10 minutes. I sat in my car with the window down in an unfamiliar city in the middle of the night when I was simply trying to get into the hotel parking lot to go inside and retire- it was less than ideal.

Very tired property with only warm water for shower and marginal ac. Ok for 1 nite head in bed. Staff friendly but not that motivated to check in folks expediently. For the price, it's a fair proposition, but not for a Crown Plaza!

The Staff was kindhearted when entering the building, letting me know the amenities available. The servers at the breakfast buffet were also very helpful & attentive to my needs.

Was better

Nice overal

The AC went out in our room. It was miserably hot.

Our room had no air. It stayed at 84. Tried to move to another room and the worker said we will have maintenance come up in a bit and look at it. Waited 20 min- SWEATING! Had to ask multiple times for another room. Finally gave us another room. Air worked but it wasn’t cold. The room stayed at 78. No help from staff. Managers won’t call us back. I’m not stopping. This is unacceptable on so many levels.

Food was delicious and room was clean and soft bed

Great breakfast bar

Love this room, love the staff, the hotel is very comfortable. Tamike, Moe and Ericka are the best!!!!!! Overall love this place!

Very good

Breakfast and staff

Pool N-a

Very good

Yea paying to park when you’re already booked at the hotel double paying for something that should have been in your bill

Great Hotel will stay here again