Hyatt Place Dallas/Park Central

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Loved the cleanliness and comfort. I do wish the breakfast wasn’t as limited and one elevator was not working which caused a lot of waiting and crowdedness.

We booked and paid a week before our check in, when we arrived at check in the worker stated they did not have any more two bed rooms i stated I booked and paid way in advance he said your not a Hyatt member they get first choice I stated there was no policy on that so we had to have a kind bed with 5 people in room.i asked if I could speak to a manager he stated it isn't do any good and wont change anything, so I did not get to speak to one . The ac In the front of hotel was not working the elevator was very wonky and not clean.super uncomfortable for 5 people.

Hotel staff were friendly but the actual hotel needs some maintenance done. One elevator was not working and the lobby was very warm. They had fans trying to cool the lobby. The air was working good in the room though. In my room when I turned the shower on the handle to control the water fell off. I had to request twice for someone to come fix it. Breakfast was tasty but both mornings they were out of oatmeal but had the toppings for it sitting out and there wasn’t any jelly for toast both mornings. The juice was in pitchers and wasn’t cold from sitting out. Also if you are a light sleeper be aware the hotel is right next to the highway so traffic can be heard in the room at night. All minor issues but added up makes me not want to stay there again.

It was family friendly

One of the two elevators was out of operation. Also, the AC in the lobby was out. No one cleaned my room over the 2 days of my stay.

Service from front desk, housekeeping and bar were exceptional. I felt right at home.

Room is set to be cleaned only every four days unless you request another cleaning. We requested another cleaning two days in a row, and it never happened.

The only problem we encounter is the floor is dusty with some human hair in the corners esp where the mirrors are located. My son had dust allergy and was keep on sneezing during our stay. We complained about it and the receptionist was kind enough to offer us to transfer to another room.

When I walked into the lobby, the air conditioner was out. Apparently, it had been out on the first floor for a while. In Texas heat, it’s pretty rough going without AC. They did have fans going, but the breakfast area did not have air-conditioning. The property really needed some TLC. There was only one elevator working, and it seemed a little rickety.

The staff was friendly and helpful. This is a great place for families for the ample space it provides.

It was very hot in the lobby, one of the elevators was broken, the breakfast, not so good. The rooms tho were very clean.

The room is clean and specious. Parking is free.

Lobby had no ac. Rooms could use an update.

It was a clean room.

Also they have a policy of cleaning the room every 4 days which is unbelievable especially in a Hyatt. I stayed five days and requested several times to clean the room but nothing happened. Nice people not efficient.

Overall great stay .

What more can you ask for. Hotel was clean, comfortable and the staff was respectable!

Convenient to Medical City Hospital.

Suggest maintenance staff oil hinges on bathroom and room doors. Squeaky doors.