DoubleTree by Hilton Boston North Shore

Nunca limpiaron el cuarto no cambiaron las toallas fuera de eso todo muy bueno

Good

Bed too stiff.

It's a 2 star hotel disguised as 3.5

Location Absence of food services during day and evening.

The hotel was beautiful and the staff were always helpful. Had dinner in the hotel restaurant and it was amazing

It is a very large hotel. It has anything you could ask for in an hotel for convenience on the property. Everyone was accommodating and helpful. This was an unplanned stop added last minute and our stay on the sixth floor with a back room requiring a long walk to elevators was inconvenient for our situation.

The location. The guy that worked on the 29th in the swimming pool was rude .He was asking us the room #.when we already had written our information on the assigned sheet.We had our swimming suits on and we were using the swimming pool there,how else people are able to use the swimming pool?Do you have alot of trespassers? Anyways the point is I felt offended when we're asked againg for our room number .when we already provided the information

As you would expect. Pool was a little crowded as it was part of a gym set up.

Was given the wrong reservation room. After I left all my belongings were removed. No manager on site. Took about 45 minutes to sort out the the problems they created

Nice big breakfast but it was $20 a person 14+ and $11 for 5+. (Each day) It was like a giant abandoned ghost hotel. Fun and CRAZY to explore backrooms. Very run down.

past its prime

At first glance, the hotel looked nice, but the room wasn't as clean as expected. There were spider webs on the ceiling, the toilet seat was loose and shifted every time someone sat on it, and the shower looked dirty and in need of updating. I was disappointed by all the extra charges. We had to pay for parking, which I've never experienced at a hotel before. I also assumed the indoor water park was included with our stay, but it was an additional cost. Breakfast was extra as well. The pool area was crowded and didn't have enough seating, and it looked like it could use better maintenance. The arcade was fun, but there weren't many games, so the kids had to repeat the same ones, and the prize selection was limited. I also think the front desk should explain what's included during check-in. My fiancé checked us in and wasn't told about the extra fees, breakfast, water park, or the hours for the pool, fitness center, or arcade. We had to ask for that information ourselves. Overall, it was an okay experience, but I wouldn't stay here again.

Get ready to pay extra for everything including parking! The rooms are outdated and falling apart. The staff was not helpful or friendly. Would definitely not stay here again

Charged my card random amounts of money.

Staff helpful. Would reccomend

Restaurant was good, beds were comfortable

Room was nice, pool was great. breakfast was just OK