Extended Stay America Select Suites - Mobile - Daphne

No

The room was not clean at all; dirty floor, dirt, hairs, stained sheets, dirty fridge. After talking to the Front Desk they assigned a new room; however, the other room was not as dirty but still dirty. I asked for a refund which I am expecting to receive. After driving for 10 hours the least that I was expecting was a clean room. Terrible experience. I do not recommend this hotel to anyone.

Staff was very courteous and professional Cleanliness as soon as I opened the door roaches scattered room got transfered and the room smelled like wet dog.

A little aged and outdated, not in a great area of town but the price point is what it is. Staff was fantastic and honestly if like me you just need a quick room as you pass through the area it's perfect.

I don’t usually rate hotels but if your traveling with your family the whole hotel smells like weed

I already paid for the room, why should I have to leave a $100 deposit? The hotel smelled bad, old not clean, the bed was terrible. I will not want to stay at an extended stay again.

Nothing Smoking

Nothing. We were told check in was 3pm or after, came into town at 1am and told our room was cancelled. Nothing. We were told check in was 3pm or after, came into town at 1am and told our room was cancelled. Office was closed and lobby wreaked of weed

And there was roaches

Seriously though needs to be cleaned better

Nothing The staff is unaware,.and clueless. Either that or they just are accommodating to prostitution in your facility. A family should not stay here. The rust everywhere in the room was horrible, the cleanliness-atrocious! Trash outside the rooms- despicable! The cable in the room only 1 channel, barely. Corporate should be appalled to be in charge.

I showed up and they did not have a room for me. They blamed it on booking.com but I believe she just rented my room bec

Booked a single queen bed room nearly a month before my stay, to arrive on the day of check in to getting a room with two double beds. Went downstairs to ask for the room I booked, they said the owner changed my booking in their system 24 hours before, without any contact to me. They said they had been sold out of the single queen beds for weeks, but it allowed me to book a single queen. Moving on from that, the whole hotel stuck, every area of the hotel was a literal different smell. The bathroom had dark brown gunk on the wall by the outlet and something on the ceiling had gunk and mold type stuff all over it too. The lady up front was as helpful as she possibly could by, I didn’t catch her name but she was very sweet and even though I came with complaints about the wrong room, she was very nice about it. Shame on the owner for changing my reservation with no communication. I would have booked elsewhere had I known about the room situation.

Everything was amazing the lady at the front I believe her name was Barbara she was the sweetest

I did not stay because when I opened the door with the key card, there was trash on the floor. There was 1 person checking in & out & cleaning. They gave me a refund. I would not recommend.

Did not have breakfast

Clean room

Nothing Roaches in the room. Very dusty. Floors sticky and dog dung and urine left in the halls for multiple days

Folks, you have been warned. Sincerely , A usually very satisfied platinum member.

Everything