Comfort Inn & Suites Near Lake Lewisville

Had a silly little problem with the refridgerator door closing completely. The girl on staff came up immediately to correct the problem. Everything played out fine, a nice trip.

It was nice and clean. The breakfast was ok. The air conditioner did not get as cold as to my liking after adjusting it to its lowest setting. Felt 10 degrees off. But overall, a nice hotel and I will stay there again.

Many issues during this stay. In the breakfast room, the machine for juice and water was broken, with no alternatives available besides coffee. The vending machine with drinks was also out of order. The pool was out of order. Halfway through my stay, I returned to find the water was not working and that I’d have to find another place to go. Obviously the rates on such short notice were much higher than what I had booked.

Very professional and family oriented

It's our 2nd home 🏡🏠 when we are visiting our son 😊

Overall, this day was OK. There were minor things like the tub was really yellow at the bottom and everything is kind of outdated.

Water didn’t work. Tv didn’t work. Breakfast was gone before serving time was over Service. Water working. Tv working. Breakfast out and available during breakfast time.

Met all of my expectations, property was great, very comfortable, would def stay there again!!

Do not stay here, it's not being kept up,cleaned and management is inconsiderate! There's so many issues to address and I did just that after inspecting the room. Even after showing proof in my physical hand and with photos on my phone, management still denied to issue a refund nor discount for the inconvenience and uncleaned room. Stepped into the hotel at 3pm why are the entry area floors dirty , hallways on the first floor dirty , water dispenser dirty,the water wasn't clear,it had a odor that wasn't clean. The carpet in the room was damp in areas , when wiped with a rag brown and black residue was on the towel. They had either sprayed the walls ,cracks bed edges and walls with a red cleaning solution and it had dried or either someone wasted something and it was never cleaned up, dirt ,lent balls popcorn kernels visible on the floor, dirty tub circles from soap, used shampoo clump in the tub, sink under area dusty, heavily. Air conditioning vents full of dust ,chairs had smeared substance on it,rust, broken paint areas and rust causing chipped pieces on doos and corners. Air conditioning stopped blowing cool air after an hr , water faucet in the shower rusted handle needs replacing ,toliet handle rusted ,sink area needs replacing. The bottom of the footies were black and brown after walking around the room checking for soiled areas. Lamps dusty, curtains stained . I even asked to see another room for replacement and it was dirty too, long hair follicles on the floor, new tag plastic pieces on the floor, it smelled sour, used tape torn pieces on the floor sticking to the carpet. Lobby breakfast area tables unclean ,parking lot had trash on it , cigarette butts all by the front door, push carts need replacing from rust and sticky substances on the handles . I requested a redund or discount and was told this wasn't possible ,the manager absolutely saw nothing wrong with any of these issues. Do not stay here, it's not being kept up,cleaned and management is inconsiderate! There's so many issues to address and I did just that after inspecting the room. Even after showing proof in my physical hand and with photos on my phone, management still denied to issue a refund nor discount for the inconvenience and uncleaned room. Stepped into the hotel at 3pm why are the entry area floors dirty , hallways on the first floor dirty , water dispenser dirty,the water wasn't clear,it had a odor that wasn't clean. The carpet in the room was damp in areas , when wiped with a rag brown and black residue was on the towel. They had either sprayed the walls ,cracks bed edges and walls with a red cleaning solution and it had dried or either someone wasted something and it was never cleaned up, dirt ,lent balls popcorn kernels visible on the floor, dirty tub circles from soap, used shampoo clump in the tub, sink under area dusty, heavily. Air conditioning vents full of dust ,chairs had smeared substance on it,rust, broken paint areas and rust causing chipped pieces on doos and corners. Air conditioning stopped blowing cool air after an hr , water faucet in the shower rusted handle needs replacing ,toliet handle rusted ,sink area needs replacing. The bottom of the footies were black and brown after walking around the room checking for soiled areas. Lamps dusty, curtains stained . I even asked to see another room for replacement and it was dirty too, long hair follicles on the floor, new tag plastic pieces on the floor, it smelled sour, used tape torn pieces on the floor sticking to the carpet. Lobby breakfast area tables unclean ,parking lot had trash on it , cigarette butts all by the front door, push carts need replacing from rust and sticky substances on the handles . I requested a redund or discount and was told this wasn't possible ,the manager absolutely saw nothing wrong with any of these issues.

My kids said the pool was nasty. Our room was clean. The beds were comfortable. And the guy who checked is in was nice. He helped with the TV also.

It was a good size & very clean & comfortable. NA

We like the room. It was a good size & very clean & comfortable. NA

Exceptional

My daughter left her watch at the pool and someone turned in the watch. The front desk had it and returned it to her. Great service. Furniture needs some talc but overall it was a great place to stay.

Pleasant

Superb

Location Witchcraft. I was on the 3rd floor. I could hear foot steps above me. My dog would not get on the floor. Last night I was there I took a bag out to the car before bed. A truck with lights came around the corner. His truck was parked next to mine the next morning. There was a camera in my room or in the hall he was monitoring. !?! That truck has been stalking me for 8 months! I never feel safe at this hotel. 3rd time. Never again. Manager was sharp and rude when I came in to verify my 2nd night this weekend.

Nice staff. Great location and price for a quick night’s stay. Bed was comfortable and room very spacious.

Witchcraft. I was on the 3rd floor. I could hear foot steps above me. My dog would not get on the floor. Last night I was there I took a bag out to the car before bed. A truck with lights came around the corner. His truck was parked next to mine the next morning. There was a camera in my room or in the hall he was monitoring. !?! That truck has been stalking me for 8 months! I never feel safe at this hotel. 3rd time. Never again. Manager was sharp and rude when I came in to verify my 2nd night this weekend.

Everything was clean and staff was helpful and amazing. Loved the pool staying open until 12a.m. Comfortable beds no bugs. Highly recommended