Best Western Plus Lake Dallas Inn & Suites

We stayed for a few days. All the staff were realy helpful and answered all our questions. Would definitely come back!

Staff was very helpful Rooma were very clean.

Clean room. Comfortable bed. Front desk staff very friendly and informative.

above all, AC was silent enough to take a sleep in the night

Tv was not working - front desk didn’t do much about it

Front desk staff is very friendly however the lady putting out the food for breakfast was not. I let her know they were out of cups for the waffle batter and she replied with “then what did you use?” I replied “a bowl” then all she said was “oh”. She did refill the cups minutes later but that question and attitude was not necessary.

I have stayed here a few times for just one night stays. The staff is always pleasant and the rooms always clean

Room was mildewed. Smelled poorly. Tile in halls and elevator aged. Poor experience for best western. Usually much better.

No

The smell of the rooms. The stains on the pull out beds, we book two room and listed our children ages. We had one room on the second floor and the other on the third floor anything could had happened.

Rooms were spacious,clean staff was beyond great

Elevator wasn’t working, dirty walls and missing tiles on floors, When we arrived to our room there was a big square plastic container under the air conditioner. The whole carpet next to the bed was completely soaked! Did not realize this until my socks got wet. Hugh cockroach in a corner, which I did not see until the morning. Pillow cases are old and dinghy. The pillows themselves were horrible as well. This was the worst Best Western I have ever stayed in and we would never stay here again! Beware!! Furniture are worn terribly. It was not worth the money we paid. Super noisy outside, due to traffic and thin windows. Shower head hanging from the wall and not much water pressure. Mold and mildew smell and they even had a diffuser to try and mask it!

Staff members were very helpful and kind.

Nice place overall - but the a/c was terrible in my room. Never cooled down overnight. Further - the drywall at the bathroom ceiling was water stained with visible mold over the tub from the tub at the floor above leaking onto the ceiling.

Great Hote, clean and spacious. I will be staying here again.

The hotel is older but decently clean. Could use and update. The pool looked okay the hot tub was a no go. Definitely needs and update. I would probably stay somewhere else especially for the price.

The hotel is not well marked from the road and it is easy to miss the turn. Also, the turn is a little hard to navigate into with the traffic. That is not the hotel's fault though

Great property, but A/C broken in my room

Very friendly staff.

Having ceiling fans was great. The management and staff were friendly and helpful.