WoodSpring Suites Denton

No complementary breakfast

I did not stay the night and went to a different hotel. This place needs a serious intervention.

Omg where do I start. I tried to stay but just couldn't. Soon as I arrived two mattresses with urine stains were at the front door. The smell was horrible. Then I was greeted by a woman smoking a cigarette begging for money. Like a dummy I still checked in to see the room. The room wasn't ready and it was past 3. So I had to wait about 30min. I get to my room and check the sheets and mattress and almost threw up. The room smelt like smoke and there was no way I was staying. Only reason I pickedthis place was because the price and the pics looked ok. After a long conference and training I didn'twant to drive two hrs home just to turn around and drive two hrs back the next morning. Guess what, I drove my behind home and I would never put myself in that position again. I lost that money and Hotel's.com should take them off the list. Total waste of time and $.

Everything that could be wrong with this place, WAS wrong. The other guests were friendly, and that's about the only positive thing I can say about my 5 night stay.

The hotel services purpose. The bed was clean, but the sheets were hot to sleep on. Overall, I give it a two star rating.

DO NOT STAY HERE!!!!! I made a last minute reservation. When I arrived, there is on front desk. There was a window with a roll up door that was closed. A sign said to call a number using the lobby phone. A rude worker answered and was very hard to understand. She then came down to the "office" and yelled at me through the window while it was still down. She then raised it to see the reservation I made online. She was very rude and said there were no rooms available and that Expedia had been messing up all day. The parking lot was not very full so I am unsure how they were fully booked. On the phone she said they had a few room but when she came to the window then she said they were full. She told me to call Expedia to sort things out. I did that and was on the phone for an hour. Expedia tried to call the hotel many times but said they kept being hung up on. I FINALLY got a refund after fighting for an hour. The whole situation was horrible! I cannot recommend this hotel to anyone!!! AVOID THIS PLACE AT ALL COSTS FOLKS!!!!!

DO NOT STAY HERE!!!!! I made a last minute reservation. When I arrived, there is on front desk. There was a window with a roll up door that was closed. A sign said to call a number using the lobby phone. A rude worker answered and was very hard to understand. She then came down to the "office" and yelled at me through the window while it was still down. She then raised it to see the reservation I made online. She was very rude and said there were no rooms available and that Expedia had been messing up all day. The parking lot was not very full so I am unsure how they were fully booked. On the phone she said they had a few room but when she came to the window then she said they were full. She told me to call Expedia to sort things out. I did that and was on the phone for an hour. Expedia tried to call the hotel many times but said they kept being hung up on. I FINALLY got a refund after fighting for an hour. The whole situation was horrible! And add the fact that it was 1AM and I had an early morning event to go to the next morning at 8AM. I cannot recommend this hotel to even my worst enemy!!! What a joke of an establishment! AVOID THIS PLACE AT ALL COSTS FOLKS!!!!!

Price Floors dirty

I’m not sure what was up with this place. Seemed like it was being used for section 8 housing.

Very good

Pleasant

Good

It looks nice on the outside. It’s very musty on the inside. The front desk lady was hateful.

The entire place stunk, and there were roaches in the cabinets in the kitchen

We arrived to no one at the front desk and a friend of a worker loitering at the counter, I thought checking in also. She was very rude and was at the counter for all of my interactions which were several. I checked in and my husband gathered our luggage. He was suspicious already by the persons he saw in the parking lot and entering the building through other doors. The maid almost ran me Down with the cart at the elevator. Our key did not work so they came to change the reader battery and room was occupied. My husband now decided we could not stay. Our safety was more important than the money we would lose so we checked back out and went to another hotel.

A very run down motel. Beds were uncomfortable and room had a musty smell. Wouldn’t stay here again or recommend it to anyone.

Love it...clean. it was most needed .. bathroom was clean..no problem there to me at all. Can't speak for everybody else . But for me great. It was nothing I didn't like.. it was very comfortable to me

Locations Ppl standing in crowds smoking in front of entrances

Ppl standing in crowds smoking in front of entrances

Nothing They never cleaned my room and there were people always hang out