WoodSpring Suites Denton

The hotel services purpose. The bed was clean, but the sheets were hot to sleep on. Overall, I give it a two star rating.

DO NOT STAY HERE!!!!! I made a last minute reservation. When I arrived, there is on front desk. There was a window with a roll up door that was closed. A sign said to call a number using the lobby phone. A rude worker answered and was very hard to understand. She then came down to the "office" and yelled at me through the window while it was still down. She then raised it to see the reservation I made online. She was very rude and said there were no rooms available and that Expedia had been messing up all day. The parking lot was not very full so I am unsure how they were fully booked. On the phone she said they had a few room but when she came to the window then she said they were full. She told me to call Expedia to sort things out. I did that and was on the phone for an hour. Expedia tried to call the hotel many times but said they kept being hung up on. I FINALLY got a refund after fighting for an hour. The whole situation was horrible! I cannot recommend this hotel to anyone!!! AVOID THIS PLACE AT ALL COSTS FOLKS!!!!!

I’m not sure what was up with this place. Seemed like it was being used for section 8 housing.

It looks nice on the outside. It’s very musty on the inside. The front desk lady was hateful.

The entire place stunk, and there were roaches in the cabinets in the kitchen

We arrived to no one at the front desk and a friend of a worker loitering at the counter, I thought checking in also. She was very rude and was at the counter for all of my interactions which were several. I checked in and my husband gathered our luggage. He was suspicious already by the persons he saw in the parking lot and entering the building through other doors. The maid almost ran me Down with the cart at the elevator. Our key did not work so they came to change the reader battery and room was occupied. My husband now decided we could not stay. Our safety was more important than the money we would lose so we checked back out and went to another hotel.

A very run down motel. Beds were uncomfortable and room had a musty smell. Wouldn’t stay here again or recommend it to anyone.

Love it...clean. it was most needed .. bathroom was clean..no problem there to me at all. Can't speak for everybody else . But for me great. It was nothing I didn't like.. it was very comfortable to me

Locations Ppl standing in crowds smoking in front of entrances

Nothing They never cleaned my room and there were people always hang out

Price of room... Refrigerator microwave and can cook in there . The barking of dogs . No swimming pool... Ask for towels never received any .

Location was in great proximity to an assortment of restaurants despite the overwhelming presence of city roads construction Nothing

This is more of an extended stay "I have no other choice" motel. I reserved a room here for my mom and her friend for the weekend and was really disappointed but I guess you get what you pay for. There were people smoking AT the front door so you have to walk through a cloud of smoke to even get in. The hallway, elevator, and room smelled horrible. The fridge in their room smelled like something died. My mother asked for sheets to change the bedding after her 1st night and was told they didn't have any extra by a rude front desk person. To be fair, she could've just been really busy as the front desk is doing everything bunny themselves from what I saw. I really felt so bad for even booking it but it was last minute and in the area I needed. Next time, I'll just book a little further away and pay more. The pictures online are old and do not show this place for what it really is.

I was pleasantly surprised by the cleanliness of this property. You can tell it’s an older hotel but clean. I have payed twice as much for not as nice a room. Will stay here from now on.

Location is closer to the freeway. I was unable to check in because there was no staff around at 10:15 pm!

Nothig aaa

Nothing It's hard to get to

Tv didn’t work. I paid higher than the price they have rooms for.

There were roaches in the rooms… I didn’t even stay there. I walked in my room, saw a roach, and left. I only spent 5 minutes there and most were checking in.

Location. There was no staff present to check me in around 10:15 pm. when I arrived at the property!