Comfort Suites DeSoto Dallas South

Room was damaged. Burnt carpet, kinda dirty

Clean room, adequate parking

It was well kept

Very nice spacious room and very clean.

Got what I wanted outta the stay

Spacious rooms. Good amenities.

This hotel was horrible, there were roaches in my room, The hotel never offered to exchange my room to another room, I also saw a roach crawling on the hallway wall. They only offered to spray my room the next day which was my check out day. Complain to the manager through emails and left phone messages, he refused to address the situation probably because they had already received the payment on my credit card. I advise no one to stay at this hotel. I also overheard a customer complaining that their room smelled of weed, which also tells me that they are not cleaning the rooms because why offer that room if you knew it had that order in it. Everything about my stay was horrible and again take it from me if you have a complaint, they won’t address it they will choose to ignore you instead, worst hotel ever! Also, there was a smell of cleaning products which it seems they were trying to cover up something!

The front desk when checked in, she we very friendly and so helpful.

I’ve stayed at this hotel several times before and have never experienced anything like this. I’m not sure what’s going on, but the quality of service and housekeeping has clearly declined. I hope management addresses these issues because this experience was far below the standard I’ve come to expect.

Mold in the bathroom of other guest rooms. Pest control is required (roaches in bathroom and suite. Electrical outlets are not allowing for the charging of devices (iPhone and iPad).

The room was so chill. The days were not long enough here.

It was really nice!😊

A quiet hotel with clean rooms, great breakfast, and pleasant staff.

My room smelled terrible. I had to go out and get Lysol and deodorizers. The carpet was full of red dirty spots. The closed door was so dirty the inside was worse it smelled like urine. The toilet water kept stopping we had to pull the water filler to flush. The beds covers kept coming off and were ripped on the corners. Breakfast was non existent. The workout room was cleaner better maintained but the treadmill didn’t work, no free weights no towels or anything to clean the equipment. The hand sanitizers was empty. The back door never closed there was no sense of safety anyone can basically go in with out a keycard. Just not happy with the property. Won’t be staying there again.

Bathroom shower walls had mold in them but overall it was just ok

It was a Good rating.

The room wasn’t as clean. The bathroom was rusted and the kitchen area table was still dirty

The carpet smelled terrible and the room was dusty and stuffy

I was satisfied with my stay

Room always clean, i will return !