Holiday Inn Express Hotel & Suites Dallas South - Desoto by IHG

The bathroom is in desperate need of upgrades and repairs. From the cracked floor tile to the dingy old look of the jacuzzi tub. Toilet seat needs tightening or replacing.

The breakfast was okay. It was a weekend of a football/baseball tournament so the food started running low. The front desk clerk was nice and attempted to be accommodating. I mentioned my concern about the door to the manager. His response was I can stay or checkout, there's other doors up there like that. The air smelled musky. The pool was closed.It's my 1st and last time booking here

I enjoyed watching housekeeping work around the clock. They were always doing laundry and cleaning every time I saw them. That lets me know that the hotel staff takes pride in our comfort.i will be back.?

It was a comfortable stay. The staff maintained the property well. However, the breakfast menu was limited.

Good

Clean room and staff were polite

Traveled from Florida and was told Pool is out of service. Call before you book at this hotel. Staff were nice and breakfast was good. My main issue was not being able to get in the pool with this hot weather.

It was fine

Pool was closed the whole trip. The room had a bad odor.

The room was clean you could tell this property is older but has been pretty well kept. My room was spacious and clean. Booked a double with pull out couch. Breakfast was good no complaints

.

It was ok Smelled really bad Pool was closed Phone did not work Water barely ran in sink bathroom Bed worn down

The friendly staff creates a warm and inviting atmosphere as soon as you step inside. During our brief stay for the World Cup, they were incredibly helpful in answering any general questions we had about the area. Their great sense of humor also helped to alleviate the stress of traveling. Additionally, the room was much larger than we had anticipated.

Room was smelly, the shower leaks all over the floor.

Exceptional

Very clean and the staff was very friendly. Only issue I had was that the pool was closed.

Pool wasn’t even open. It was dirty and empty.

Great one night stay. Nice and clean.

Very good

That it wasn't in noisy city part , very quiet area !! The room had a stale smell to it and the top door latch was very loose , guess thats why they had 2 plus deadbolt , other than that everything was great