GLō Best Western Dallas South DeSoto

Property was ok . Check in time was 3:00 but had to wait for 3:30 to check in ,blinds In the room did not work .

Unfortunately I didnt have time to enjoy the amenities. The one thing I loved about the hotel was the shower, I would come back for the shower. Now the bed is a different story, it felt like rocks. The other negative thing was the hotel was a Lil outdated.

We had a 3 night stay Mom and 2 kids) that was inconvenient from the start. I had requested 1st floor because my son is nursing ankle injury. During check in-the front desk said they won’t have a 1st floor room until August. Its July. He was explaining to me there are only 3 first floor rooms? Couldn’t understand- but truly disappointed. If I would have known they had very few 1st floor rooms available we would have booked somewhere else. He tells me to check in the morning he will leave a note for our room if there may be a lower floor. We were assigned to the top 4th floor. Next day I asked front desk about changing rooms-she didn’t know what I was talking about. I then asked for a Full Clean of the room which is an option on the sign in the bathroom- she promptly told me no to the Full Clean because they had a lot of check outs but we could get a refresh. She called me to tell me only one room was available and it wasn’t worth moving- I asked her again about the refresh of room she said clean towels, trash, and refills. Sadly when we returned to room that night the room was trash- dirty towels were not picked up or replaced, trash was still there. no refills on body wash. I called front desk & was told to bring dirty towels down to the front & he could give clean towels. He said people make mistakes and they forgot to clean our room. I had asked the front desk two times about the refresh. He told me there was nothing he could do since housekeeping was gone. Worst ever

I was absolutely blown away and very pleased with my stay. Very clean, very cute design and fantastic service! I’ll definitely be back.

Everything was good

Easy check in, quiet, great location

My family & I enjoyed our stay. We really enjoyed the spa pool on our first night. It was a nice reset from a long day drive. Also my kids really enjoyed the Texas shaped waffles for breakfast. I will book with them again.

Room was comfortable. Nice amenities in the room: refrigerator and microwave, keurig. Great buffet breakfast! Didn't make it to the pool area. Staff very friendly and helpful.

Wonderful stay. Great breakfast and modern installation.

Everything was as good as I thought it would be

Hotel was very nice. Location was great

The front desk staff seemed like they didn’t know what they were doing.

Very clean including the rooms. The staff at check the in were not very nice the last few times we stayed. It’s convenient to my fiance family is the reason we stayed here when visiting.

Nice hotel, very clean and neat. Great staff. Overall I would recommend staying here.

A few things to be aware of: the shower has only a rainfall shower head. While the water gets nice and hot, it wasn't the most practical for washing my hair (long hair), and I could see it being a challenge for bathing young children. Bed was comfortable, but very light comforters. Another inconvenience was the laundry facility. Although it's nice that one is available, the machines only accept quarters. There was no ATM on-site, and credit cards were not accepted, so be sure to bring cash if you plan to do laundry. The lobby also offers snacks and beverages, which is convenient, but purchases cannot be charged to your room. You'll need to pay at the front desk at the time of purchase. Swim/Spa is small but was working. It's not hot but it was still nice to get in the water. Overall, despite these minor inconveniences, it's a solid choice if you're looking for a clean, safe, modern hotel in a convenient location

After a bad experience at another hotel in Northern Dallas, this place was a breath of fresh air… Great staff great breakfast staff, extremely clean hotel, and well-maintained

Staff was super helpful whenever I had an issue with my payment because I had my card replaced, lobby was never super full, so I never felt cramped

We have stayed at this hotel several times and it is ALWAYS clean. I love the comfort of the beds, the cleanliness of the bathroom and the location.

Very clean and great service!

Love this place.