Hampton Inn & Suites DuPont

Everything was great! Breakfast varieties coffee and staff was awesome!

We had a hiccup with our reservation, but the front desk staff made it a breeze. She was so helpful and made it stress free. The breakfast was great, the staff was friendly, and the room was clean.

BEWARE: If you or your party have ADA limitations, you may find once you have checked in, that the accommodations that you require are lacking or not adequate for your stay. We had to check out.

The hotel staff was rude when I was asking questions about my reservation. It was the 4th of July weekend and the staff may have been overwhelmed because you were completely sold out. A manager stepped in and was very kind and helpful. The hotel is undergoing renovations, which made the appearance messy. Overall, a very nice stay.

We noticed our hotel bathroom hadn’t been cleaned. The floor and shower were dirty. Convenient location, close to freeway. Parking can get really busy so try to get a spot early in the day. Breakfast was the best thing from this place, IMHO. So much variety! The waffles were my favorite. Tbh, I think this place had good service before the remodel and idk what happened from then to now.

Being so close to freeway, you didn't hear the noise. Very peaceful and Dupont is a great little hidden gem. Pool was out of order during the 4th of July weekend was a bummer.

Overall good and getting g better. Renovations were a little uncomfortable but it was ok.

Extra spacious renovated rooms . We were delighted to stay in this room as kids enjoyed thoroughly . Ideal for outside food delivery ( even though it took some extra time ) Breakfast has many options .

It was a great stay.freindlt staff great room,very clean

A lot of remodeling. Below average breakfast.

Guests should have been sent an email about the extent of the renovations and given the opportunity to go elsewhere. Extension cords out the front door not taped down - tripping hazard, third floor rug that has many areas that are stretched- tripping hazard for an 80 year old guest. Parking was impacted, had to hip check our door to get it to open. Woken up by renovation work on a Saturday morning, tub creaked, no fan in bathroom, only one drawer and one luggage rack for two people. Overall not a great experience and they never called to respond to my feedback as promised.

Cleanliness of room. Construction dust and location.

Very poor

I have no idea. They cancelled reservation a hour before check in. Still waiting for refund. I have no idea. They cancelled reservation a hour before check in. Still waiting for refund.

I didn’t get a chance to like anything My room was canceled. I was never notified. Customer service was terrible and they did not help me in anyway or try to help me in anyway they just said too bad.

Good location. Hotel under renovation. Our floor was newly redone. Very nice. Helpful staff. Nice breakfast options. Comfortable beds.

Hotel was under renovation, so pool and fitness rooms were not available.

The room was nice and clean but the rest of the hotel was under construction and messy. It also impacted the quality of the breakfast, they ran out of sausage and bacon before 9.00am. I understand renovations need to be done but I think the Hotel could mention this at the time of booking. If we had known we would booked elsewhere to avoid the inconvenience.

The rooms were a good size, and the beds were comfy as well. The location was nice as there are many options for dinner, we had some pizza delivered and were even able to walk to a gas station for some drinks! Beyond the construction which is fine, the hotel is located right next to train tracks which was a surprise upon arrival. Also, the water never got hot for showers so that was inconvenient. We were offered to move to another room but at that point it was 8:30pm, we were settled with two kids and it seemed more of a hassle than anything to move that late when we were leaving the following morning. Also the breakfast was in an odd room and was not great at all. The sausage didn’t seem cooked, the eggs were watery, and the milk for cereal was warm. We grabbed a banana for my son and then opted to go to Starbucks that was close by for breakfast and coffee instead.

Exceptional