Homewood Suites by Hilton Raleigh-Durham AP/Research Triangle

Was in need of the airport shuttle when I was there. Both drivers, especially Randy, were absolutely awesome. Although being short rides, they maneuvered through traffic like experts. The front desk staff were so friendly and accommodating. I highly recommend Homewood Suites as a treat place to stay. Thank you for your excellent service.

I have used this property multiple times when my parents are in town. The staff is always pleasant and rooms clean. My only issue this time which was not the hotel or staffs fault is there was a baseball tournament in town and kids were running up and down the hall we were on and turning door handles. I will continue to use this property in the future.

We lived this property. The room was great for a family of 6, pool was clean and great for the kids and the staff was very friendly and helpful. The entire facility was very clean and comfortable. We would be happy to stay again.

Great staff great location great room

The overall staff are extremely nice and helpful. However it was a few things I didn’t like. The first being my bath tub and shower curtain were still dirty, the toilet clogged up quite a bit and on my last night there, I seen a huge roach crawling on the bathtub. But the beds were comfy and staff was Amazing! However I will not return to this location.

Clean great breakfast friendly staff

Clean. Good repair. Helpful staff.

We had a one bedroom suite. House keeping did not come in every day. We stay 5 nights. Housekeeping was “scheduled” to come in the day before we checked out. The free breakfast was fair. Swimming pool was warm. Front desk staff was nice. Bed was comfortable. Pull out sofa bed mattress was not too good. Free parking. 2 restaurants nearby

We had an awesome stay at this hotel. Our suite was a good size and had a really comfortable beds. The real star of the trip was the hot breakfast. It was delicious and filling. We enjoyed the clean pool, as well. We would definitely recommend this hotel to other travelers.

My husband and son became stuck on the elevator with an elderly couple. When I went to the front desk to get help for them there was a sign tbag said be back later... After waiting 10 min I told my husband to ring the emergency line on the elevator and noticed the front desk was ringing. Noone answered so he tried again and again the front desk rang. A very sweet and helpful worker from the breakfast area searched for the receptionist for about the entire 10-15 and was also unsuccessful at finding her. Finally she showed up to answer the phone and I informed her that the person on the phone was my husband who had been stuck in ab elevator for about 15 min or longer. She the began searching for the for departments number and after 5 min or so she was able to contact the fire department. When they got there they helped them off the elevator but it made us late for a funeral and made for a very stressful departure time having to rush around. When leaving the only thing that was said was glad y'all got out of there safe... I just expected a little more concern and sensitivity when something like that happens. I also heard her say yea the same elevator as before to another worker so that tells me they knew that elevator was not in working order and left the front desk unattended during check out time. It was around 10:20-10:30 when this happened. Other than that the night person who checked us in was great. The room was clean enough big enough for all of us.

Elevator broke down Fridge leaked

Very nice staff. Clean and safe environment.

Super clean property!! Very quiet and great amenities. Breakfast was great.

Great hotel and had everything we needed. Bed was super comfortable and hotel room was so clean

Staff was very helpful. Hotel well maintained and breakfast great. No outdoor fire pit or outdoor place to sit and enjoy the breeze with chairs that are easy to get out of for older folks

It was a very nice hotel. I wasnt there long so I couldn't rate the amenities. The bed was extremely comfortable. The hotel and room were very clean. We didnt have a chance to fully experience breakfast but I did notice that the staff was very attentive to the breakfast items and refilling when necessary. I would definitely stay here again

Hotel was clean, quiet and comfortable. The hotel staff was pleasant.

I liked the breakfast I did not like that the air was not working in the room and I raced out to someone several times and it was not fixed. They did nothing to accommodate me . My son and I were uncomfortable all night .

We stayed the night here with five in our family. The stay was very pleasant with a wonderful two bedroom suite. We will definitely try other locations with this chain.

We loved the stay. Very comfortable and staff was extremely helpful and friendly. The breakfast was phenomenal. Much better than I anticipated. I loved how they changed up the breakfast from weekdays to weekend. The choices of food changed up. They have a weekday social, which is nice. I travel for work and this is a nice change up.