Courtyard by Marriott El Paso Airport

Great

Very good

Bad

Where i booked the checkout says 12p yet the day of checkout as I had my DND sign out the janitorial lady still forced open the door and I was in the middle of changing she was really rude asking when I was leaving and I let her know my confir.. shows 12

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Clean room and cold

It was all good. I was just surprised that they charged me extra to check in a little early. I have gone to several motels before and check in early and never been charged. That did surprise me but I paid cause I didn’t want to wait an hour to check in.

It was an okay stay. But when I arrived to check in for my king suite. They said

Very nice staff, clean room, and amazing service!!!

G

The shower was very outdated and work was needed. The shower was dirty or molding on the bottom near the corners of. There were spiders crawling in the bathrooms The AC was blowing out cold but not while laying in bed the room felt very warm after that.

Easy to find

First room had dirty sheets. They moved us and the second room had blood stains all over the sheets and comforter. Also, our kids swam in the pool and had a napkin covered in blood wash up on them. Unsanitary all the way around.

El personal excelente servicio con translado al aeropuerto lo malo es que la sábanas estaban sucias tenía una mancha y cabello

The entire staff. The very sweet girl who checked me in helped me get a room near my son. And got me late check out. The night manager, Cindy, she was just about the best, most genuine caring worker I have ever come across while traveling. I locked my self out of my room and she went above and beyond to keep me comfortable while waiting for maintenance to show up.. even got me a Starbucks coffee. The maintenance guys, when they got the door open, they were so kind and assured me it "happens more times than i would think" after I kept apologizing. And sweet girl at the Starbucks, shes a Rockstar and made me feel so comfortable... we ended up chatting for a few minutes. This hotel has the BEST employees. The shower water didn't get hot enough. But that was definitely the LEAST of my worries.

Perfect for our football camp

Exceptional

Nice place to stay at nice clean room the staff are very friendly

A good place for business travelers

Exceptional