El Paso Inn

Pleasant

Good Customer Service Bugs

The ac was very load and faulty Horrible

Bad

Passable

The price was just right. So many things: there was no blanket on the bed, nothing but just the sheets and two useless pillows. There was no remote for the television that was not wall mounted nor connected to any receiver or even an antennae for some channels. So - also useless. There were two roaches, once upon entering and one when getting out of my shower (not what I would like to see running around on my clean clothes). The staff made a snide remark on a very ordinary and normal request of mine, and was very unhelpful about changing my room after I requested only 5 minutes into my stay. I paid for a king room with a couch and received a full. There also was a big empty place for the couch. No table... Just a useless kitchen sink and countertop that was also missing the refrigerator, so the food I just bought delivered also became useless after becoming stale overnight. All in all I was extremely disappointed. No refund was offered, no room transfer either.

Hotel is completely falling apart water damage in ceiling Outdated TV and rooms .. carpets were dirty bathroom are outdated and dirty ..

Bad

Area looked shady and the hallways just smelled awful, rooms were ok.

Na

Ok stay

A restroom leak

Check in process was fine! Got a knock on the door the next morning, under new management you have to go down stairs and sign another contract, and pay again. Excuse me. I've had these rooms booked for months now. How can a hotel do this to you.

Surrounded by good people The floors were caved in, the restroom tub needed to be cleaned

I’ve stayed at these properties before and they have never compared to this location. The hotel is under renovation, so there was dust and paint chips and holes in the wall. I understand renovation but I don’t understand why cleanliness is not being practiced. My shower had hair on the wall and in the tub. There was was I think was makeup smudges on the pillow case, the towels had some stains on them still, the walls had some mysterious smudge/smear. The other room we rented had a giant dead cockroach on the floor, trash left behind, the toilet didn’t work, bathrooms were not cleaned. It the probably the most disgusting place I have ever been in.

Never stay here. Blood on the walls and doorknobs. Boogers on the light switches. Visibly dirty all over. The toilet was disgusting and leaking. I stayed one night and went elsewhere.

I didn't even end up staying here. There was 3 different cars up on Jack's with 1-2 tires off it. There were multiple windows broken out on the top floor. It looked like a Crack house. The man up front when he finally came up to the desk I could tell didnt want to help me I was traveling with a young child and didn't feel safe. There was so much trash around the property, spare tires and other big objects. I walked out and found another hotel.

Pleasant

Very good

The night staff had a young lady whom was super friendly with many suggestions. The very late night staff lady was always smoking outside or with her girlfriend. She also had a guest work on her vehicle and later I found out she never paid him for his work.