Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG

Great stay, everything was clean and comfy!

I would go again

The door handle to the front door to our room was falling off and could not lock from the inside. Went to talk to the front desk man and he went and looked at it but couldn't do anything about it and assured us we would be safe. It was my mother and I so we were a little worried about it. This needs to be fixed. We were in room 216 on 2nd floor. Also the room was dusty, hair on the floor in the bathroom, floor was not vacuumed well at all. We will probably will not stay there again.

The rooms are clean.

The bathroom shower curtain had a terrible bad smell they need either be washed or replaced and the floor had crumbs and dirt everywhere won’t come back

Clean room, very friendly staff, good breakfast but no coffee pot in room

Clean, good attention. Breakfast

Was not good looking dirty & smells also found Roach in room & hair in beds. Coffee in the morning something floating. Bad all the way around

To check in, no one was there for 30 minutes no doorbell to use, the bed was not queen size and so uncomfortable to sleep in. Room smell like rotten eggs. Breakfast was GREAT!!

Love this location

La atención de el personal fue muy buena y limpia la habitación

Clean room

Clean, it was perfect. Staff very respectful

It was what one would come to expect with Holiday Inn Express. Nothing to brag about, but definitely nothing negative. You get what you pay for, and they do it well for the cost.

Good place to stay loved it there

TV was limited to only cable TV no options to stream or connect to own streaming services.

Pool was not clean or useable.

There were foot prints on the head board and hand marks all over the back of the bathroom door, suspect from adult activities that were not properly cleaned up.... super gross.

Great hotel. Room and bed were comfortable and safe

Our stay was nice, however five minutes into my shower the water just completely shut off. My daughter called the front desk and the gentleman said wait fifteen minutes and turn the water back on. Since I had soap on my face, I was able to wash my face in the sink. I tried the shower ten minutes later and all hot water was restored!