The Plaza Hotel Pioneer Park

Rooms very nice. Valet fast.

Very clean, overall phenomenal experience

The hotel was very clean, and the staff were great, but the food wasn't great. The hotel has a gym but not a pool, which would have been nice.

Wonderful hotel! The staff was great and so attentive. The bar and rooftop were a big plus! Will stay again soon!

The atmosphere The A/C wasn’t working in the room and needed to move rooms at midnight due to it being too hot and had maintenance check it out.

Best experience overall!

The hotel is a gorgeous historic property that was updated with modern amenities yet retains it's 1930's era architecture. Our room was both spacious and luxurious with everything we needed. The tequila bar was amazing. We enjoyed our visit. The customer service was outstanding. When we arrived Victor was waiting to guide us to an oversized vehicle parking spot. Javier at check in was so helpful and told us about the onsite restaurant and other amenities. Moises showed us to our room and got our luggage there quickly. Check out was easy and fast. Two of the valet parking staff assisted us in exiting the oversized vehicle parking area which was a huge help as driving an oversized vehicle downtown in any city is not easy. Thanks to them it was much easier. This was one of the most relaxing and enjoyable hotel stops we've ever had, and we travel frequently. Kudos to a well run establishment. I didn't want to leave.

Lovebit

This was a wonderful property! Loved the accommodations, all the small touches which made this a special boutique experience. Restaurant was amazing! Loved the rooftop and drinks, we are looking forward to coming back next time we are in El Paso.

Nice old architecture. There isn’t any sound screening for outside. You can hear everything! Even in a suite on the 14th floor. Couldn’t sleep all night. Worst sleep/non sleep I ever had in an expensive suite.

room service - hamburger was ok

Excellent staff. Very helpful and courteous.

Exceptional

Great hotel, awesome location! The rooftop bar is amazing!

Beautiful hotel and friendly staff. Room was large and clean and very nice. Only issue was room service never would answer calls and no menu in room.

The room was very nice, clean, and comfortable. The electric shades and curtains were a great touch and made the room feel modern. The only issue we had was figuring out how to use the shower faucets to get the hot water. Once we figured it out, everything worked great. Overall, we had a very enjoyable stay and would definitely return.

Superb

Classy place, friendly staff, clean rooms, thoroughly enjoyed my stay

This property really has it all! Cool rooftop and lobby bar. Ambar has great food, all the staff was really friendly and helpful. Rooms were really stylish.

Perfect