Fairfield Inn & Suites by Marriott Oklahoma City El Reno

The hotel staff were very friendly and helpful. The room was spacious and perfect for our two night stay. The furniture was very low to the ground and the bed was less than comfortable but all in all not a bad stay.

Good

Overall, the hotel was very nice for the price! Well maintained and helpful staff! Breakfast was very good. Basic, but filling! The blinds didn’t work in our room and dim lighting, but would definitely recommend it!!

Very nice staff. Very nice breakfast buffet. No USB ports in the room was a little disappointing. The

Good

The room was wonderful. Breakfast was fantastic

This property was very clean and the staff was very friendly. We would absolutely stay there again.

Was great experience to travel to Oklahoma city and stay here was a great option again thank you.

Everything was great, except my view was the overhang of the office...... lots of birds and poop! In addition, the toilet seat was broken...... they tried to fix, although not fixable........ needs a NEW one....... all else, no problem.

This place was so clean and well kept. They even convinced me on getting a firm mattress after such good sleep.

Nice place to stay

It was nice and clean

We had a great day! We had been on the road traveling for 12 hours. We were grateful to fall in to comfortable beds! The room was super clean and the air were amenities in the bathroom that we appreciate it! If wherever that way again, we’ll definitely stay

The breakfast & coffee were brutal. We could not eat it.

Nice staff and clean facilities.

Right next to Starbucks and right off the 40. Super convenient.

The room was clean when i checked in. After that, nobody ever came in to clean, not even to empty trash, check towels, etc. There was no shampoo. I checked in very late at night. The young lady at the desk working the night shift was very sweet. Unfortunately, after many tries she was unable to code a room key for me. Her only solution was to let me in a room and she told me she would put keys under my door as soon as she was able to get them working. I also needed to print some sensitive personal documents for a court case the next morning. The self help printer was not working. The same young lady had me email the documents to the front desk email and she printed them for me; and I was told they would be put under my room door with the keys. This never happened, leaving me feeling trapped in my room; I couldn't even leave the room to get some ice so I could take my medications. And left me wondering what was happening to my personal information. The next morning I called down the front desk and spoke to Peggy, who was very nice and told me the keys and documents were waiting at the desk. I immediately went down to get them only to find them laying out in full view of anyone who came along; anyone could read or take them. It makes me very uneasy that my personal information relating to a legal case was passed around, probably read by staff, and then left in the open instead of being delivered to me ASAP as promised. I might have enjoyed the hotel if not for all the FUBAR.

Great stay!!

Manager not helpful. Advertised rollaway beds and was told by manager that seemed to have an attitude that they don't provide them. Morning desk clerk said that they did have rollaway beds after we had to book extra room. Extra $300 to pay for another room.

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