Staybridge Suites Elkhart North by IHG

The staff was exceptionally pleasant and helpful.

Thank You. We intend to return soon.

The Staff was great, very helpful. The room was spacious and comfortable.

Close to the freeway turnpike and available late at night Everything was fine nothing negative

We always stay here. I refuse to stay anywhere else. They are the best. I am coming back Labor Day weekend, I already have my reservations. Then in October. Couldn’t ask for a better place to lay my head.

The staff was very nice and helpful.

Im handicap and there was no parking available. Staff is very rude!

Breakfast better than average, but became repetitive over a few days. Better eggs, an omelet bar would be excellent! Also would prefer more days with an evening reception! There were no receptions Thursday through Sunday.

On some evenings they seem to have free food as part of a social hour, to encourage travelers to meet each other. I like this idea. Too bad we weren't there on one of those nights. On the down side: There was a little mold along the ceiling in the bathroom. Otherwise the room was very clean. and in good condition. Also, there was some confusion about the breakfast. We were told breakfast was until 10. Other people were told the same. But on weekdays it ends at 9:30. So the staff was already cleaning up at 9:40. The staff was really nice and told us to enjoy what was left. They didn't want to take away stuff that was still there, but much was already gone. In spite of these issues, we plan to try StayBridge in the future. It seems like a good chain, and the problems aren't likely to be regular issues.

My lock was broken on my door

everything was great, staff was very friendly and helpful.

I checked into the facility and was met with the most rudest staff member possible. I was with a group of family members and her first question was “are you all staying in one room”. Even thought we weren’t why was that the first question asked. She checked me in but I had informed her due to bad experiences at other hotels I preferred to be on the top floor. She stated there were no other rooms available. Immediately as I step off the elevator I heard running in the hallway from the floor above. I immediately get back on the elevator and go back to the front desk. She gives me a room one floor above the previous floor. I put my bags in a family members room and left. I returned to the hotel shortly after midnight. I use the key she gave me only to realize that the room was occupied but other guests. I go back to the front desk and there’s a different clerk there and he gives me another room key. Very bad experience from beginning to end. She didn’t mention breakfast hours, where I could take the elevator, or even parking rules. Terrible experience. Will not visit property again! I did speak with a lady at checkout days later who was very nice and stated she would let the manager know and he would call me. Unacceptable!!

Amazing stay. Very clean and close to everything. Will definitely be staying here again.

It was ok for the price. The property needs attention. Weird cracked in the bathroom shower

Great stay overall! Staff was very friendly

great for families

I was really hoping to get to use the pool. However it was broke. The social hour was fabulous. Also no ice machine and our ice maker in our fridge did not work. I would really consider rearranging the room so there is room to get by the bed.

This was a quality motel. Lots of amenities, clean and comfortable.

This is a wonderful place to stay. Everything is serving to provide the best hotel experience and services for guests. Highly recommend! Property is very clean and comfortable. Breakfast was fabulous. Thank you for wonderful service.

I would not stay here again.