Tru By Hilton Euless DFW West

I really enjoyed this hotel. It’s about 20 minutes outside of Dallas and is surrounded by a ton of stores and restaurants. It’s right off the highway, but you can’t hear the traffic. It was kind of cool watching the sunset and cars going past in the evening. Staff was very attentive and on point.

Very good experience with the staff being very helpful

While we are local, we needed a hotel to stay at for one night. From making the reservation to calling to confirm a few things and checking out, every staff member we encountered was kind, helpful, and asking what else we needed. We will be recommending Tru to all family and friends.

Nice breakfast

Very friendly staff. Comfortable beds and very clean.

Friendly staff excellent property great breakfast. I love that they allow pets makes it easy to travel.

Todo bien, ni limpian diario sí, para viajar sólo esta muy bueno, ya que te permiten ingresar alimentos.

If you like sleeping in past 6am this might not be the hotel for you. The traffic on hwy 121 started well before 6 and was easily heard in the room. The room was very clean but the sheets had a funny smell. No AC in the hallways and in the room the AC was struggling to stay cool. Staff was friendly.

Very nice and clean

We stayed here due to canceled flight. Clean hotel, new. Good size room and bathroom. There is parking onsite. Breakfast included. 15 min to the airport

Location There is a new parking fee and it was not advised in advance.

The hotel itself was fine. Good breakfast with a lot of variety. The pancake maker was finicky and worked when it wanted to. The only horrible thing I will mention was that we were on the 3rd floor and the hallway was extremely humid. It actually felt like they were blowing hot air which made the room extremely humid even though the air conditioning was working in the room. I informed them at the front desk and the said their maintenance staff tried to work on it but they could not fix it so they had to call the outside A/C company. We stayed for 3 days and the problem still existed. Personally, for this reason, I would not stay again because Texas is hot enough and you would expect it to be cool inside the entire hotel.

Nice place with a good location.

Location staff and breakfast

Probably wouldn’t stay again. With it being a new property it seems it has been a little bit unkempt and not as clean as it should be . Also kind of ridiculous there is a parking fee.

Loved the views, clean rooms, and friendly staff.

My air conditioning went out twice which was extremely inconvenient during my stay

The arrival had an oder at the entrance.The front desk representative was nice.The room was clean the bedding was uneven. The shampoo on the 2nd day had a strong chemical smell and made my head itch.The front patio couches had black mold or something on the cushions. I paid $5 for a 20oz Dr.Pepper. One lady didn't speak English.

Great stay

Everything was great