Courtyard by Marriott Evansville East

Jake & Meredith were absolute angels of customer service for a weary traveler!

Jake and Meredith are absolute rock stars in customer service. I'm at 20+ years of retail management and curating the customer experience. Jake and Meredith are impressive and you should be proud to have such a culture that attracts that level of professionalism and compassion. I had many canceled flights and redirected travel arrangements getting to Evansville. I'm so glad I chose your hotel and met this amazing team. Absolutely lifted my spirits and had great restaurant recommendations too. 10/10

Very nice room. Comfortable bed. Foot rest/shelf in shower falling apart. TV wasn't easy to turn on - almost had to switch rooms but with a staff member we finally figured it out.

Also I thought continental breakfast was included with our stay. But they had a independent restaurant in the lobby that was charging for breakfast items. Sincerely, Craig Ludwick

Good bistro food and staff, poor communication between front desk and housekeeper, halls and elevator were hot,bad smell in the room, no body wash in the bathroom

All good.

The rooms were clean, it was a great location. The beds were so soft they weren’t very comfortable. The refrigerator in the room was very, very small and barely cold. This made it a challenge for keeping drinks cold. The biggest frustration was there was no complimentary coffee in the hotel. We knew in advance that there was no included breakfast, but there was no indication in advance that there wouldn’t be coffee. I have never been at a hotel that didn’t offer coffee, so that was really frustrating.

X

Very good

Nice hotel.

location was close to target & other stores. also super close to cracker barrel, which we had planned on going to for breakfast! would definitely stay here again!

We arrived at 4pm check in and was told our room was not ready. We had a dinner and concert to get to and was assured room would be ready when we returned. When we returned around 1130pm that evening we were told there was a computer glitch and our room was given to someone else. We were then given a paper and told we had an other room waiting for us at another hotel. This happened to other guests as well. No discount or anything given for our inconvenience. Will not book against!

Great place to stay

No ice no breakfast no coffee!!!!

Close No ice no breakfast no coffee!!!!

The hotel was quiet and clean. I received excellent service at check-in and was given a room wth a nice lake view. I was looking for a pet free hotel, which is becoming more difficult to find these days, so I was able to avoid some of the issues that pets sometimes cause.

Exceptional

Superb

Exceptional

Exceptional