Woodspring Suites Fort Myers - Cape Coral

Know that only rooms on first floor comes with dishware and pans, etc

Clean room friendly staff

It was a very comfortable stay would recommend to anyone who's going to the beach and doesn't mind driving 20 minutes to save some money on their stay! The room was perfect and cozy, and the amenities were great

Hotel was clean, staff very helpful. Its quiet to rest. Loved it. Best place to stay for weekends.

Alls good

Me gustó mucho esta estancia. Lo único malo es que a la hora de hacer check out temprano la recepción estaba cerrada. Y no había forma de entregar la llave al personal

The manager and management was Rachet ghetto uneducated bums that gives Ft myers a bad name. She (Manager) really personifies what a low level, minority, rachet, ghetto and why her pinnacle of a career is at that location. Do your selves a favor and check in anywhere else but this trash ass place.

All the above its perfect and convenient

Roaches!

Great staff and great service, room clean and looking good, I will recommend definitely to all my friends

Roaches

Front desk staff J was very professional and helpful

Everything was excellent.

No breakfast or soap and shampoo outside of this place was excellent. Front desk is open for a small amount of time.So if you have an incident , you're out of luck

Staff was truly exceptional. General manager and other staff were personable and made me feel at home. The type of attitude you’d expect at a 4-5 star hotel. Only one entrance in and out and located near a bridge that gets backed up during rush hour pretty bad. But for the price, everything else was fine.

The building was nice, I only stayed there one night and then stayed with a friend for the rest of my trip. Gotta do everything yourself, get new towels, take out the trash etc., so just be aware of that. Not a complaint, just didn’t know that was what was gonna happen.

Nice place

Horrible customer service! Front desk staff were very rude!! I did not end up staying there because of that! I went somewhere else!

They do not let you know until you get there there’s a $150 deposit for the room. I also when booking was under the impression that we had a later check out at noon. Due to us leaving closer to 12 o clock thinking this the front desk representative was very rude and told my husband as he was loading the car with our children that she would send the police to our room etc. We were never rude to her and even apologized that we were given the wrong information. She kept being rude to the point other hotel staff had to say something to her about it. It was a simple misunderstanding. We had gotten in late and previously spoke to someone and let them know we were traveling in late for a wedding. The first front desk person was very helpful and apologized for the miscommunication and misinformation. Yet no one told us that our late checkout couldn’t be accommodated. The front desk lady the day of check out had the police waiting in the office as she purposely kept being rude and threatening that she could use them at her discretion even when no one was being rude or anything. It says a lot about the hotel if they hire people like her and they are rude just to be rude. I will not stay there again. We have another family event coming up and our family is choosing not to stay there. I think we will just pay the extra money and stay somewhere else. If they usually have to have the police on standby at checkout what is usually going on there? Pleasant staff makes a difference.

Staff was very aggressive, rude, would not let us finish a sentence or ask a question without an authoritative interject as if any type of communication was an attempt to undermine their professionalism.. just felt cold, as if scolded by a controlling overbarring parental figure. It was uncalled for. We ended up having to cancel a 3 day stay with a $150 security deposit I might add, due to unforeseen circumstances that required us to relocate to a new city… never even stepped foot in our suite, let alone touched anything inside. Hotel refused to provide a full return of our security deposit. Promised to only charge 1/3 days & forced us to continue to call for 3 days for updated on that confirmation. Final results from management at the end of a grueling tethering & upkeep on this, they chose not to allow us to recover even a penny from the entire purchase which was made less than 3hrs prior to check in. Pls just… dont. Military style dictatorship rule enforcement it’s terrible. Oh and your dogs? A nuisance rather than a welcome additional guest. Never again. Embarrassing. Hit up HOMETOWNE STUDIOS BY RED ROOF FORT MYERS instead, our previous location that spoiled us for days. We loved it there so much. You won’t regret it one bit. Truly a peaceful respite home stay <3