Towneplace Suites by Marriott Franklin Cool Springs

If you are in the area highly recommend. Amazing customer service, clean and updated amenities. Comfortable bed. Would 100% stay here next time we return to the area. Next to Galleria mall.

Breakfast was good. Staff good.

Right by the shopping area walking distance love it and easy to have access too

Great location easy to find Paying to park for each day

The hotel was really nice, the only problem we had was our bathtub drain was very slow draining the water when showering it filled up like taking a bath. Other than that we enjoyed our stay and the day time staff were amazing unfortunately the overnight staff at the front desk was not, we reported her to the manager and we were told a conversation will be had with her. It shoutout to Lani and Charae I believe that is her name they were both day time front desk staff and they made up for the very unpleasant overnight front desk staff name Aretha.

Exceptional

I love the full kitchen. Clean room nice size.

Staff was helpful, found the room and all areas clean and up to date

Exceptional

Great, convenient location. Friendly, helpful staff. Nice, clean property.

Exceptional

No bar

Staff was friendly and all my needs were provided at no extra cost No bar

Great place

The beds were absolutely wonderful! I don’t ever remember getting a better nights sleep in a while. Room was clean friendly staff great parking. I wish there had been an outdoor pool

Kitchen was not quite stocked for preparing a meal and floors were sticky. For the overall for the price, great stay!

Exceptional

I stayed and 2nd floor. Lobby smelled a bit. Room was clean and tidy.

Very good

Breakfast was very good. Staff was very friendly and helpful.. Especially Terrance at the evening front desk. The gym didn't have a bike option. Our sheets had what looked like blood on the side of them. They offered us to move rooms but we chose clean The signage when you first pull in makes you think the front is really the back of the building.