Extended Stay America Premier Suites - Fredericksburg

This place was convenient. However, I will not be coming back. I was almost deniedny reservation based on my first and last name. There was blood stains on the pillow case which made the night sleeping miserable. Only to leave out with someone painting a room door one door away. The elevator is questionable. Wont be returning again.

Superb

Amazing and easy

They charged me the authorization hold instead of a pending authorization on the day of check in when the girl literally said “it’s just a hold not a charge” like most hotels do . I called my bank and they stated that it was a charge not a hold . When i called them out on it , they told me there was nothing they could do until the weekday and to contact guest services. To me that’s absolutely insane ! Then not one housekeeper came to replace anything ! I checked out two days early because no way

The surprise security deposit of $150, which was more than the actual room.

This is a perfect location. Very clean Nothing

Very close to the venue for an event that was going on that weekend Walls seemed paper thin, we could hear every move from the people staying in the room above us.

Nice stay, very comfy and clean.

Location Staff was very rude

Exceptional

Exceptional

Worst hotel stay of my life. Property is clean and great location but they need to hire new management and staff. I was trespassed from the property for checking out of a hotel late and had the front desk woman hold the door open while I was changing my clothes and said “ I will hold it open until you leave.” I’m a polite person and communicated with them to be harassed for no reason. I called and the manager said that was normal policy and hung up on me in the middle of explaining the situation and a calm and respectful manner. The police mentioned they are famous for this and apologized as the staff is “crazy”. Steer clear !

The TV didn’t work. The shower didn’t get hot. I asked the front desk about it when checking out and the night before and they said they couldn’t do anything when checking out. The woman cussed at me and told me I was trespassed from the property

Clean room perfect stay!

Room was clean. It had a humid feel even though the air was running. Bedding was comfortable but lightweight. The elevator was very shaky and freaked me out the first ride. Grab and go breakfast is only served till 9:30. I’m sure they told me that but adding so others don’t miss

Nothing When I got there they didn't have the room that I paid for. They said Booking .com is famous for selling rooms that they don't have available. So I didn't receive my money back or a discount from neither party so I decided to do business with Booking.com anymore. They told me they were going to give me back my money and nothing was ever done. So I start using Expedia

Clean and very convenient Security deposit wasn’t told to me until I got there 250/dmv area license 150 everyone else

Employees were helpful

Bad

Bad