Extended Stay America Premier Suites - Fredericksburg

Convienet location. The room, even though it was cool felt very clammy and wet kinda like you need a dehumidifier.

Very good

A minor league baseball team was in the hotel. Noisy at times after 9 pm. Did not have a room non ada and this was a challenge with the layout of the room.

Poor

nice rooms nothing

Bad

Staff members are not good people Not good

Good

Nothing Horrible customer service! Rude staff! We had blood stained sheets! We were promised our bill would be adjusted and nothing was done! Absolute empty promises. Never ever stay here.

very nice, comfortable place to stay.

Spotlessly clean Nothing

I had to change my baby she told me I couldn’t I told her I have a room booked here she said well I’m not checking you in and stated I couldn’t get a refund. Remind you I’m not from VA I traveled with my son 8 hours from NY She went to the back room and never came out I was so confused and frustrated I called the police they came and was very helpful they said they get calls all the time from people when there trying to check in I explained my issue they went in talked to her and said “can you get her off my property and that I was TRESPASSING!” The officers came out told me what she said I stated I just wanted my refund they gave me a card for my report and told her to refund my money! I’m calling a lawyer it was horrible the I had to find another room that took 4 hours to do

Bad

I had somewhere to stay Water wasn’t hot and no room zero

Clean and convenient. Good value for the money. The $250 security deposit was unexpected, but perhaps I missed that in the fine print. The bed kind of had a pull out sofa feel.

Food was okay. However, there was a shortage of many food items.

Very minimal breakfast. Keeps you alive. Noisy but efficient on and off AC but other than that, fully furnished with normal size fridge and stove top. Very clean, very friendly staff!

Place was a disgrace. We traveled all the way there on a long road trip. Had a reservation that was already PAID for. When we arrived at 9:30pm the receptionist said they overbooked and had no rooms. What? I had a receipt, paid in full. She said sorry, call this number. Took another 2 days of frustrating calls to even get my money back! Insane. Place was dirty and in a not so great location anyway. Highly DO NOT RECOMMEND!!

Breakfast a bit wanting Otherwise - great value

BREAKFAST WAS OK. THERE IS ROOM FOR IMPROVEMENT. BREAKFAST