Comfort Suites Frisco

The property was clean. The area looked and felt safe for families.

Indoor pool was not heated or clean.

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The bathroom in 209 has mold on the ceiling. Heard water running at night and day in bathroom. Pool area is very loud. Limited pool towels. Hot tub is not working. I chose this hotel because they had a hot tub. Very disappointed when I got to it to find it empty.

Room was clean and the floor was quiet during night .

The hotel was okay we had our kids with us and we didn't have any blankets or pillows for the pull-out beds we had to go ask for them but we did get a blanket and some sheets but they were out of pillows nor was the hot tub working and that's the reason I rented the hotel so we could have the hot tub in the pool and there was a family in the pool area eating and drinking so we left but the breakfast was good and the staff was nice just not up to our standards like we imagined..

Lo único malo fue que el jacuzi no sirve y la alberca no tiene calefacción.

Paid for 2 night the second night tried canceling before noon and couldn’t cancel.

Everything about it was messing

Property is pretty dated and needs an overall face lift. Lots of minor maintenance issues such as shower head was loose and held together with a zip tie, toilet ran constantly, mattress pad on bed was wrong size.

Breakfast was delicious and had many options to choose from.

El cuarto lila a viejo y las sábanas como olor a sucias

Crappy shower curtain, light fabric, no bottom magnets, design on curved curtain rod cauded curtain to no stay closed, causing water to hit bathroom floor, making me cheanup floor after every shower. Room designers really flubbed a simple fixture, leading over time to water damage. Also, no trash can by elevator, only one hidden in ice room.

The hotel smelled like it was once smoking was allowed

The hotel was pretty clean and so was the room. The restroom was a little dirty, I could see a bunch of dirt next to the sink like if it gets piled in there. Also, the restroom started to pick up a weird smell like urine and backed up toilet, I had to buy Clorox and wipe it down. The other only thing was how hot the lobby and elevators were!

The hotel is 2 miles from Universal Studios, so convenient. It's kept well but definitely an old worn out hotel. It needs upgrades. Breakfast is ok.

Room was not clean, mold on curtains from ac unit, walls were not cleaned, either ketchup or blood was on wall on left side of tv. Doors need to be sprayed with WD-49

El problema era que se sentía muy húmedo el cuarto, entrabas y aparentemente se veía todo bien, pero estaba súper húmedo, caminar descalzo en esa alfombra era incómodo porque se sentía húmeda y era asqueroso, la cama se sentía húmeda, y así fueron los dos días.

Best Hotel for the price. The breakfast area was well maintained, restocked and cleaned on the spot by one lady, which I think it made the difference in the stay. Good size bedrooms, and has a decent pool and hot tub. Free breakfast... everything you need.

Room was clean and maintained. No complaints there. The fridge did leak, which wasn't a huge issue but should be noted. No complaints. Would stay there again for sure if I'm in the area again.